Development and Annual Giving Associate

We are seeking a dynamic philanthropy professional to lead frontline fundraising, oversee stewardship, affinity groups, and our annual giving strategy. Candidates with advanced tenure and demonstrated campaign strategy experience may be considered for placement at the Senior Associate level.

About the role

The ideal candidate is a strategic, results-oriented, and relationship-driven Development and Annual Giving Associate serving as a cornerstone of the museum’s fundraising program. This role is responsible for identifying, cultivating, soliciting, and stewarding major gift donors and prospects in support of the MFA’s exhibitions, programs, and operating priorities. In addition to managing a robust major gifts portfolio, this position serves as the Development team’s point person for donor and patron events, working closely with the Events Coordinator to deliver an exceptional donor experience.

The Development and Annual Giving Associate provides strategic leadership for our annual giving strategy by managing quarterly appeals and digital giving. The role also manages our affinity groups and serves as the primary point person for reinvigorating and growing the Legacy Society. This key role is part of the Development team and works collaboratively with all internal departments and external stakeholders to advance the MFA’s mission and meet ambitious revenue goals.

Responsibilities

Major Gifts

• Identify, cultivate, and solicit prospects to close major gifts for the museum's top funding priorities, with specific dollar, visit, and proposal goals to be determined with leadership.
• Maintain a significant prospect portfolio of 100–150 individuals (capable of making gifts of $10,000+) and strategically manage relationships through a moves management process, utilizing face-to-face and virtual visits to bring major gift solicitations to closure.
• Research and qualify current and prospective individual donors and create comprehensive donor prospect profiles, working collaboratively with members of the Development team.
• Ensure the delivery of appropriate and personalized stewardship initiatives for major donors.
• Effectively articulate the MFA’s mission, impact, and fundraising needs to secure major gifts.
• Manage a portfolio of major donors, tracking their giving history, interests, and communication preferences.
• Assist the Director of Development in all aspects of campaigns, beginning with prospect research, feasibility studies, and presentation materials.
• Maintain accurate and complete records of donor communications and ensure proper database management for gift processing, fulfillment of donor benefits, gift recognition, donor correspondence, and mailings.

Annual Giving

• Strategic Leadership: Provide strategic direction and leadership for the museum's comprehensive annual giving program, which includes the membership program, quarterly fundraising appeals, and digital giving initiatives. Oversee the development and execution of a cohesive annual giving plan to meet revenue goals.
• Quarterly Appeals: Lead the strategy and execution of quarterly fundraising appeals, guiding the Annual Giving and Membership Coordinator in:
  • Strategy Development: Formulating solicitation strategies, segmented audience targeting, and compelling copywriting.
  • External Coordination: Overseeing coordination with mail houses for production and distribution and collaborating with graphic designers on creative assets and collateral.
  • Performance Analysis: Analyzing appeal results and providing regular reporting on campaign performance to the Director of Development and senior leadership.
• Digital Giving: Strategize and manage the museum's digital giving efforts, including online campaigns and email solicitations. Work with the Marketing team to ensure messaging alignment and maximize reach and conversion.
• Data Analytics: Oversee the production of donor statistics, revenue reports, and segmentation lists. Use data analysis to drive decision-making, identify trends, and implement data-driven recommendations to improve donor acquisition, retention, and overall program performance. Ensure the integrity of the database for accurate reporting and segmentation.
• Donor Journey: Oversee the donor experience from onboarding through stewardship to ensure a seamless, positive, and engaging journey. This includes monitoring membership conversion metrics at the Visitor Experience level and implementing strategies to improve the path from visitor to member to donor.
• Special Appeals: Strategize and execute special appeals as needed, including coordinating with gala ticketing, event payments, and related administrative functions.

Stewardship

• Serve as the Development team’s lead point person for donor and patron events, including exhibition opening events, salons, and receptions; working in close partnership with the Events Coordinator on planning and execution.
• Conceptualize and implement an annual calendar of cultivation and stewardship events to keep current and prospective major donors informed, engaged, and connected to the museum.
• Collaborate with the Events Coordinator on guest lists, invitations, run-of-show, and donor recognition elements to ensure a seamless and personalized guest experience.
• Work with the Marketing and Communications team on event messaging, promotional materials, and donor recognition collateral.
• Evaluate event outcomes and donor engagement to continuously refine the museum’s cultivation and stewardship strategy.

Affinity Groups

• Manage and grow the Collector’s Circle & Young Patrons Collective, developing programming and events that engage these MFA supporters.
• Set annual goals for membership growth, engagement, and philanthropic participation within these affinity groups.
• Identify and cultivate emerging leaders and next-generation donors, with an eye toward long-term major gift potential.
• Strengthen the relationship with the Margaret Acheson Stuart Society and their individual donors.

Planned Giving

• Serve as the primary point person for the Legacy Society, reinvigorating the program through renewed marketing, outreach, and stewardship.
• Develop and manage stewardship events and communications for the Legacy Society to deepen commitment and engagement with the museum.
• Set annual goals for increasing Legacy Society membership and identify and cultivate planned giving prospects.
• Serve as primary contact for legacy gift inquiries, working with the Director of Development and outside advisors as needed.

Cross-Department Collaboration

• Work with the Development team to ensure alignment, prevent duplicate efforts, and guarantee a positive donor experience across all touchpoints.
• Collaborate with the Visitor Services and Retail Managers as needed to support donor and patron experience.
• Represent the MFA at special events, community events, business associations, and networking functions to build visibility and identify partnership opportunities.
• Participate in all staff, development team, development committee, or other meetings as appropriate.
• Assist with other tasks as needed and requested to attain revenue goals and objectives.

Requirements

• Bachelor’s degree in a related field.
• 5+ years of progressive experience in fundraising, with a proven track record of successfully soliciting and closing gifts.
• Experience with Blackbaud systems, specifically Altru, or an equivalent donor database is preferred.
• Experience working on or in support of a capital campaign is a plus.
• Experience planning and executing donor cultivation or special events is a plus.
• A Certified Fund-Raising Executive (CFRE) designation is preferred.

Skills

• A solid background and strong interest in the arts and humanities is preferred.
• Demonstrated knowledge of fundraising principles and a passion for philanthropy.
• Exceptional interpersonal, verbal, and written communication skills.
• Excellent organizational, time management, and decision-making skills.
• Ability to work under pressure, meet deadlines, and maintain a positive attitude while providing exemplary customer service.
• Ability to work independently and collaboratively, carrying out assignments to completion.
• Ability to train, direct, manage, evaluate, and motivate staff and volunteers.
• Excellent computer proficiency (MS Office – Word, Excel, Outlook, Altru, and electronic mailing systems).
• Ability to exercise tact and diplomacy, demonstrate sensitivity to cultural diversity, and nurture a positive working environment.

Schedule

MFA office hours are Monday through Friday 9:00 am – 5:30 pm. Occasional weekend and evening work will be required for events and donor cultivation. This position requires all hours to be fulfilled onsite. At time of employment, employees are expected to be located within commuting distance of the museum.

Physical Requirements

• Must be able to remain in a stationary position at a computer for extended periods.
• Must be able to adapt to a high-paced environment, occasionally moving/lifting equipment and objects up to 25lbs.
• Must be able to safely and successfully perform the essential job functions consistent with ADA, FMLA, and other federal, state, and local standards.