Developing Markets Officer
AgCountry Farm Credit Services (AgCountry), Farm Credit Services of America (FCSAmerica), and Frontier Farm Credit are financial cooperatives operating under shared management across eight states. Each association is owned by local farmers and ranchers, collaborating to provide affordable credit, crop insurance, and financial services. Our mission is to serve rural America, supporting farmers, ranchers, and agribusinesses.
About the role
The incumbent will cover a territory including retail offices in Rapid City, Mobridge, and Pierre and may reside anywhere within the territory. In this role, you will cultivate new and service existing business relationships with producers starting, growing, or transitioning a farm, ranch, or agribusiness. This role is key to our vision to be Young, Beginning & Small producers’ most valued financial partner by delivering tailored financing, impactful education, and unrivaled customer experiences.
Responsibilities
- Customer Growth, Retention, & Portfolio Churn
- Sell and promote loan products to influencers, prospects, and customers; maintain prospect and influencer lists and marketing/call planning information in customer contact software to build a healthy pipeline.
- Develop and implement business plans to increase the Association’s market share in the assigned customer segment.
- Design innovative credit packages, advise customers on financial information, and competitively price loans based on risk and profitability.
- Holistically market, cross-sell, and endorse all the Associations’ products and services.
- Assist sales teammates focused on other customer segments to grow and expand market share.
- Cultivate a professional presence and expertise within the assigned segment through collaboration with educational influencers, commodity groups, and networking with agricultural industry contacts.
- Receive and investigate leads from various origination channels, teammates, and external sources.
- Administer all products associated with young and beginning activities, new growth, and monitoring existing loans in the region.
- Credit Administration & Servicing
- Identify and implement specific credit offerings and structures tailored to young and beginning customers and prospects.
- Discuss credit packages with assigned analysts and participate in consensus decision-making processes when appropriate.
- Advise customers of loan decisions and provide expert advice related to their financial position and future credit needs.
- Service assigned portfolio, including satisfying loan conditions/covenants, preparing customer loan service plans, and maintaining sound credit and loan administration.
- Monitor loan performance on assigned portfolio, including completion, monitoring, and performance of loan servicing plans.
- Provide regular and ongoing updates with regional leadership and credit teams regarding customer and portfolio progress.
- Outreach & Education
- Promote the young and beginning program to external industry influencers and educational influencers.
- Demonstrate expertise in the region through public speaking and promotion.
- Plan and facilitate financial workshops for the assigned portfolio, other customers, and prospects.
- Participate in training, peer learning, and engage with retail leadership to increase consistency and efficiency in administering the young and beginning program.
- Provide in-depth 1:1 coaching and counseling with customers to help develop financial and business acumen, including training on Association-provided tools.
70% travel is required during the day, with 30% overnight travel.
Requirements
- Bachelor’s degree in Agribusiness, Accounting, Finance, Agricultural Economics, Education, Marketing, Business Administration, or a closely related field.
- 6+ years of lending/credit analysis experience, including experience in the full economic cycle of agriculture, with the Farm Credit System or a related agricultural credit organization.
- Preferred: Minimum of 5 years of relationship management and/or sales experience.
Benefits
- Health Benefits: Comprehensive medical, dental, and vision insurance.
- Retirement Plans: 401(k).
- Paid Time Off: Vacation, sick leave, paid holidays, and parental leave.
- Additional Benefits: Life and disability insurance, Employee Assistance Program (EAP), wellness programs, tuition assistance, and short-term incentive pay.
About Us
AgCountry has 43 offices, is based in Fargo, North Dakota, and serves portions of North Dakota, Minnesota, and Wisconsin. FCSAmerica is based in Omaha, NE, with 42 local offices serving rural communities and agriculture in Iowa, Nebraska, South Dakota, and Wyoming. Frontier Farm Credit has six offices serving eastern Kansas. Together, we support nearly 82,000 producers and agribusinesses with over 2,600 employees providing lending, risk management, technology, commodity marketing, and customer and employee education.