Dev Ops Engineer

About the role

We're hiring a platform engineer to deliver our 2026 strategy across IT performance visibility, vulnerability and risk management, APM, and FinOps.

Responsibilities

• New Relic & APM Implementation: Deploy and manage New Relic APM, infrastructure, and browser agents across AWS services (ECS, Elastic Beanstalk, Lambda, EC2, EKS).
• Establish standardized alert policies and dashboards using Terraform.
• Optimize telemetry ingest, manage drop rules, and control observability costs.
• Github Enterprise & Vulnerability Management: Lead migration to GitHub Enterprise, implementing SSO, branch protections, CODEOWNERS, and Advanced Security features.
• Develop reusable GitHub Actions workflows to streamline CI/CD.
• Operationalize vulnerability data into actionable Jira workflows with SLA tracking and brand-level reporting.
• Jira, Confluence & Reporting: Design and manage Jira projects, workflows, automation rules, and permissions. Administer Confluence spaces, templates, and backups. Build centralized reporting to provide leadership with visibility into delivery performance, risk, and application health (APM).
• FinOps & Cost Visibility: Create domain-level cost dashboards leveraging AWS, New Relic, and SaaS data. Drive cost optimization initiatives (e.g., S3 Intelligent Tiering, lifecycle policies, telemetry drop rules, resource decommissioning).
• Standardization & Enablement: Develop reusable Terraform modules, GitHub Actions workflows, and engineering templates. Author reference documentation and promote adoption of best practices across teams.
• Infrastructure & Daily Operations: Own shared AWS infrastructure, including provisioning, access management, networking, and ongoing maintenance. Triage Dependabot PRs, fine-tune alerts, support team migrations, participate in on-call rotations, and create/run operational runbooks.

Qualifications

• Experience: 3–6 years of experience in Cloud Engineering, DevOps, Site Reliability Engineering (SRE), Platform Engineering, or Developer Productivity.
• Observability Expertise: Hands-on experience with observability platforms at scale (e.g., New Relic, Datadog, or similar), including agent deployment, alerting, dashboards, ingest management, and integrations.
• GitHub Administration & Automation: Experience with GitHub at an organizational level, including teams, SSO, branch protection, OIDC, and reusable GitHub Actions workflows. Exposure to GitHub Advanced Security is a plus; willingness to grow into admin-level ownership.
• Atlassian Tools Familiarity: Working knowledge of Jira and Confluence as a user; familiarity with project configuration, workflows, and collaboration.
• AWS Cloud Proficiency: Production experience with AWS services such as IAM, S3, Lambda, and at least one compute platform (e.g., ECS, EC2, EKS). Comfortable operating in multi-account environments with SSO.
• Infrastructure as Code: Experience using Terraform (or equivalent IaC tools), including authoring and maintaining reusable modules from scratch.
• Scripting & Automation: Proficiency in at least one scripting or programming language such as Python or Bash.
• Communication Skills: Strong written communication skills with experience creating runbooks, technical design documents, and stakeholder-facing reports.