Detox Training Manager

About the role

CRI-Help is a substance use disorder treatment center with multiple locations in Los Angeles County. Founded in 1971, we are committed to providing high-quality treatment and ethical care. Our mission is to improve community welfare through addiction treatment and we offer comprehensive benefits including PSLF eligibility and generous medical insurance.

Responsibilities

• Support the development, competency validation, and ongoing education of Detox Support Technicians, Senior Detox Support Technicians, and Sobering Center Technicians across programs.
• Aid the Director of Nursing in enhancing clinical operations and service quality by identifying training gaps and implementing structured training programs.
• Promote consistent training standards and operational practices across detox and sobering center programs.
• Travel between detox and sobering center programs to conduct staff training, reinforce operational procedures, and support skill development.
• Conduct onboarding and ongoing training to ensure staff demonstrate competency in client observation, withdrawal symptom recognition, documentation standards, and emergency response procedures.
• Reinforce proper practices related to detox and sobering center operations, including client monitoring, medication observation protocols where applicable, and appropriate escalation to nursing or emergency services when indicated.
• Develop and implement training materials, competency checklists, and standardized training processes for detox and sobering center staff.
• Serve as a subject matter resource for staff regarding detox procedures, client monitoring expectations, and program protocols.
• Collaborate with Detox Managers, nursing staff, and program leadership to promote consistent practices and training standards across programs.
• Maintain documentation of staff training activities and competency demonstrations.
• Communicate training needs, staff skill development progress, and areas requiring additional education to the Director of Nursing.
• Adhere to all CRI-Help policies and procedures.
• Perform other duties as assigned by the Director of Nursing.

Qualifications

• Must have excellent written and oral communication skills.
• Must have strong training, coaching, and instructional abilities.
• Must have excellent organizational and time management skills.
• Must be able to use word processing tools (especially Microsoft Office suite) to write, maintain, and update procedural and training documents.
• Must demonstrate strong knowledge of detox operations, sobering center services, and substance use disorder treatment practices.
• Must be able to identify training needs and provide constructive feedback to staff.

Skills

• Must have high school diploma or equivalent.
• Must be certified or registered with CCAPP, CAADE or CADTP.
• Must have unexpired classroom CPR / First Aid Training certification.
• At least 5 years of experience working in substance use disorder treatment with direct experience in detox or withdrawal management services.
• Prior experience as a Detox Support Technician, Senior Detox Support Technician, Sobering Center Technician, or similar role is required.
• Prior experience as lead trainer in this or a similar field is strongly preferred.
• Prior experience training, mentoring, or onboarding staff is required.

Working Conditions

• Frequently remain in stationary position, standing and / or sitting for 6–8 hours.
• Frequently crouch below the waist and / or above the shoulders.
• Frequently lift and / or move objects up to 25 lbs.
• Occasionally push and / or pull objects up to 50 lbs.
• Frequently travel between detox and sobering center locations.
• Occasionally operate motor vehicles.
• Occasionally work at various locations across Los Angeles County.

Special Conditions

• Must be willing to undergo random drug screenings.

Benefits

• 100% Paid Blue Shield Trio Plan Medical Insurance Option
• 80% Paid Blue Shield Access+ Plan Medical Insurance Option
• 80% Paid Kaiser Medical Insurance Option
• 40% Dependent Coverage on Medical Insurance Plan
• 80% Paid Dental Insurance
• Vision Insurance
• Paid time off (10 Paid Sick Days Annually, 12 Paid Holidays Annually, Paid Vacation)
• Educational Assistance Tuition Reimbursement Program
• 401(k) 4% Employer Match
• 100% Paid $25,000 Life Insurance Plan with option to voluntarily increase coverage