Detailer

About the role

General Managers are responsible for overseeing operations at FreedomRoads locations in Eau Claire, WI, and managing staff to ensure customer satisfaction and business success.

• Manage day-to-day operations including scheduling, inventory management, and customer service.
• Oversee maintenance and repairs to keep facilities in good condition.
• Develop and implement strategies to increase sales and customer loyalty.

Detailers are tasked with maintaining vehicles in excellent condition, ensuring they are presentable for customers.

• Perform detailed cleaning and maintenance on vehicles.
• Ensure vehicles are ready for sale or rental.

Product Specialists Advisors assist customers in selecting products that meet their needs, providing knowledgeable recommendations and support.

• Provide product knowledge and assistance to customers.
• Help customers choose the right products for their specific requirements.

Retail Sales Associates are responsible for selling products and services to customers, fostering a positive shopping experience.

• Engage with customers to understand their needs and provide appropriate solutions.
• Sell products and services to maximize sales and customer satisfaction.

Parts Managers oversee the procurement and distribution of parts, ensuring availability and quality.

• Manage the purchasing and storage of parts.
• Ensure parts are ordered in a timely manner to meet demand.

Payables Receivables Associates handle financial transactions related to payments and collections.

• Process invoices and payments accurately and efficiently.
• Monitor accounts receivable and payables to ensure compliance with policies and procedures.

Title Clerks are responsible for processing vehicle titles and registrations, ensuring all legal requirements are met.

• Handle the paperwork associated with vehicle titles and registrations.
• Ensure all necessary documentation is completed correctly.

Sale Associates assist customers in purchasing products, providing guidance and support throughout the transaction.

• Guide customers through the purchasing process.
• Ensure a smooth and satisfactory transaction for the customer.

Receptionists manage incoming calls and appointments, ensuring prompt and professional service.

• Answer phones and schedule appointments.
• Handle inquiries and requests from customers and clients.

Requirements

General Managers must have a strong background in management and leadership, with experience in automotive retail or similar industries.

Detailers should have excellent attention to detail and a passion for vehicle care.

Product Specialists Advisors need to be knowledgeable about the products offered and able to communicate effectively with customers.

Retail Sales Associates should be outgoing, persuasive, and have excellent interpersonal skills.

Parts Managers must have strong organizational and analytical skills.

Payables Receivables Associates require attention to detail and proficiency in accounting software.

Title Clerks must be familiar with state and federal regulations regarding vehicle titles and registrations.

Sale Associates should be confident, communicative, and able to build rapport with customers.

Receptionists need to be courteous, efficient, and able to handle multiple tasks simultaneously.

Qualifications

General Managers should have a minimum of 5 years of relevant experience, preferably in automotive retail.

Detailers must have a high school diploma or equivalent and a strong commitment to vehicle care.

Product Specialists Advisors should hold a bachelor's degree in a related field or equivalent work experience.

Retail Sales Associates must have a high school diploma or equivalent and a proven track record of successful sales.

Parts Managers should have a minimum of 3 years of experience in a related field.

Payables Receivables Associates must have a high school diploma or equivalent and experience with accounting software.

Title Clerks must have a high school diploma or equivalent and a basic understanding of vehicle titles and registrations.

Sale Associates should have a high school diploma or equivalent and a strong desire to succeed in sales.

Receptionists must have a high school diploma or equivalent and excellent communication skills.

Skills

General Managers should possess strong leadership, problem-solving, and decision-making skills.

Detailers must be meticulous and detail-oriented.

Product Specialists Advisors should be able to engage with customers and provide excellent customer service.

Retail Sales Associates should be persuasive and able to build relationships with customers.

Parts Managers must be organized and detail-oriented.

Payables Receivables Associates should be proficient in accounting and have strong organizational skills.

Title Clerks must be familiar with state and federal regulations.

Sale Associates should be confident and able to build rapport with customers.

Receptionists must be courteous, efficient, and able to handle multiple tasks.

Benefits

General Managers may receive health insurance, retirement plans, and paid time off.

Detailers may receive training programs and opportunities for advancement within the company.

Product Specialists Advisors may receive ongoing education and certification opportunities.

Retail Sales Associates may receive bonuses and commissions based on performance.

Parts Managers may receive competitive salaries and benefits packages.

Payables Receivables Associates may receive training and development opportunities.

Title Clerks may receive training and certification programs.

Sale Associates may receive incentives and recognition for outstanding performance.

Receptionists may receive training and development opportunities.

Pay

Salaries range from $65,000 to $93,000 annually, depending on experience and location.

Schedule

Hours vary by position, but most roles offer full-time, on-site employment.