Jobs · Customer Service

Destination Wedding Travel Coordinator

Pearls & Stars Exclusive Travel LLC · United States · 2 mo ago
RemoteRemoteCustomer Service$42k–$62k/yrFull-time

About the Role

This is a hands-on support role at Pearls & Stars Exclusive Travel LLC, focused on helping the team manage travel-related requests from research or inquiry through accurate documentation, coordination, and follow-up. The position supports day-to-day customer, administrative, operational, or business workflows for destination weddings and travel.

Responsibilities

  • Review traveler requests, booking details, destination research, supplier information, or itinerary changes.
  • Maintain accuracy of names, dates, confirmations, preferences, and travel documentation in shared systems.
  • Follow up with travelers, suppliers, or internal teams when information or action is outstanding.
  • Resolve routine questions and escalate complex booking or service issues with clear notes.
  • Ensure travelers receive timely updates and booking information remains accurate.
  • Manage multiple requests while keeping track of outstanding details.

What Success Looks Like

Travelers receive timely updates, booking information stays accurate, outstanding requests are followed through, and another team member can understand the status of a trip from the record alone.

Requirements

  • Strong attention to names, dates, confirmations, and customer preferences.
  • Clear customer communication and dependable follow-up.
  • Confidence researching and organizing information across web-based tools.
  • Ability to manage several requests without losing track of outstanding details.
  • Comfort applying these skills specifically to destination wedding travel coordination, not generic administrative support.

Pay

Base compensation: $42,000–$62,000 per year, depending on experience and qualifications.

Schedule

Full-time, 100% remote within the United States.

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