DESKTOP TECHNICIAN (PART TIME)

Location: South Portland, ME • Short-term, on-site project (3–6 months) • 20 hours/week, Monday–Friday during normal business hours

Responsibilities

• Clean and organize IT workspaces and storage areas
• Document IT assets and workstation inventories
• Perform Windows 11 upgrades on office machines
• Image and replace end-of-life office workstations
• Document all machines in Fab and OT environments
• Rejoin Fab and OT machines to the domain
• Upgrade Fab and OT workstations to Windows 11
• Image and replace machines in Fab and OT spaces
• Assist with standardizing workstation configurations to ensure consistent user experience
• Help reduce user issues caused by inconsistent OS, browser, and application setups
• Support identification of required websites and URLs used in Fab environments
• Coordinate with IT, engineers, and technicians to support approved access needs

Requirements

• Desktop, field, or end-user IT support experience
• Hands-on hardware and software troubleshooting and support for desktop and laptop environments
• Working knowledge of Windows 10 and Windows 11
• Experience with Windows 10 to Windows 11 migration, upgrade, deployment, and refresh projects
• Experience imaging, upgrading, deploying, and replacing PCs
• Basic understanding of Active Directory and domain-joined machines
• Strong verbal and written communication skills with the ability to effectively support and interact with end users, technical teams, and business stakeholders
• Strong customer service skills and a professional, user-focused approach
• Comfortable working in office, manufacturing, Fab, or OT environments
• Strong documentation, organization, and time management skills
• Ability to follow standards, procedures, and repeatable processes
• Must be authorized to work in the United States without current or future employer sponsorship

Pay

$20.00 – $23.00 per hour