Desktop Technician

About the role

Join a large-scale endpoint deployment team supporting enterprise device refresh and modernization initiatives. This role is ideal for someone with strong desktop support and imaging experience who enjoys hands-on work with SCCM/MECM, Windows 10/11, and enterprise hardware deployments. This is a Contract position based out of Pittsburgh, PA. The position is anticipated to close on Sep 25, 2026.

Responsibilities

• Image, configure, and deploy Windows desktops and laptops
• Support device refresh and migration projects
• Troubleshoot hardware, software, and deployment issues
• Manage tickets, assets, and documentation in ServiceNow
• Deploy and support printers, monitors, docking stations, and other peripherals
• Partner with IT teams to maintain endpoint standards and security

Requirements

• 3+ years of desktop support, imaging, or deployment experience
• Experience with SCCM/MECM and ServiceNow
• Strong Windows 10/11 troubleshooting skills
• Knowledge of Active Directory, Group Policy, and Microsoft 365
• Excellent customer service and communication skills

Skills

• Desktop Support
• Windows Imaging
• SCCM/MECM
• Deployment
• Hardware Support
• Troubleshooting

Pay

The pay range for this position is $20.00 - $25.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)