Desktop Technician 2
TALENT Software Services · El Dorado Hills, CA · 4 days ago
On-siteOTHRFull-time
About the role
The main function of a Desktop Technician is to be responsible for the installation, configuration, and administration of Windows desktops.
Responsibilities
- Assist in the software and hardware life cycle management processes including research, packaging, quality assurance, and deployment preparation
- Setup new users, including desktop configuration, email accounts, LDAP accounts, VPN accounts
- Support employees, both local and remote, with desktop issues, account issues, access to various internal services
- Troubleshoot software issues on employees' desktops/laptops
- Some off-hours support may apply
Requirements
- Associate's degree in a technical field such as computer science, computer engineering or related field
- 2-4 years of experience
- Knowledge of Windows OS
- Experience with desktop installation and configuration
- Experience troubleshooting desktop issues as well as mobile devices
- Top 3 required skills: Mac OS and Windows OS troubleshooting, customer service
Cost Center OU: Stellarus Information Technology