Desktop Support Training Program

Role Overview: The Desktop Support Trainer prepares young adults for entry-level IT help desk positions through a comprehensive, full-time, paid training program. Key Responsibilities Deliver training on desktop support fundamentals including Windows, networking, hardware setup, and ticketing systems.Conduct hands-on labs and real-world projects to develop technical skills.Foster professional skill development in communication, customer service, and teamwork.Provide coaching and career support to trainees. Qualifications & Skills Strong knowledge of desktop support, Windows OS, networking, and hardware troubleshooting.Excellent communication and interpersonal skills.Ability to teach and mentor young adults effectively.Commitment to professional development and supporting diverse learners.