Desktop Support Technician

Role Summary

RESPEC is seeking an experienced Desktop Support Technician to support a State of New Mexico agency based in Santa Fe, NM. This is a hands-on, client-facing role embedded directly within a state government IT environment, where you'll serve as the frontline technical resource keeping end users productive and systems running smoothly. If you thrive in a structured support environment, take pride in resolving issues efficiently, and enjoy building trust with the people you support — this role is built for you. This is a full-time, on-site contract position running through July 31, 2027, with an anticipated start date of August 17, 2026.

Qualifications

• Technical Experience: 3 to 5 years of professional experience across the following core technical areas: Desktop & End-User Support, Microsoft Environment Proficiency, Ticketing & Service Management, Networking & Connectivity, Communication & Customer Service.
• Preferred Qualifications: Experience with basic scripting languages, prior experience supporting a state or local government IT environment.