Desktop Support Specialist
About the role
Inceed has partnered with a great company to help find a skilled Desktop Support Specialist to join their team! This is an exciting opportunity to become a key player in a dynamic IT environment. You will deploy desktop applications, troubleshoot and resolve incidents, and provide technical assistance across all user levels. The role promises a variety of tasks, ensuring no two days are the same. This position has opened up to enhance the support structure as the company continues to grow and innovate.
Compensation
$70,000 - $80,000 annually, depending on experience
Location
Houston, Texas
Key Responsibilities & Duties
- Deploy desktop application software efficiently
- Provide technical assistance across all user levels
- Troubleshoot and resolve incidents for desktop systems
- Support employee lifecycle processes
- Administer printer services and manage service calls
- Engage in IT-related projects to expand skills
- Conduct periodic inventories of IT resources
- Maintain regular attendance and established work schedule
Required Qualifications & Experience
- Minimum four years of professional IT experience
- Extensive knowledge of Windows 10/11, Android, iOS
- Strong work ethic and task completion ability
- Excellent written and oral communication skills
- Critical thinking and problem-solving skills
Nice To Have Skills & Experience
- Additional relevant education or IT Certification
- Experience with Linux systems
- Knowledge of printer administration
Perks & Benefits
This opportunity includes a comprehensive and competitive benefits package—details will be shared during later stages of the hiring process.
Our client is unable to provide sponsorship at this time.