Desktop Support in Richardson, Texas
About the role
Let's chat and see if we are a good match! Opportunity: Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop Support in Richardson, Texas.
Responsibilities
- Provide Workstation Software Break Fix support
- IMAC – PC Install, Moves, Adds and Changes
- Image Loads
- Asset Recovery
- Asset tagging
- Printer Support
- Client Center (Tech Bar) Support
- IT Service Management Updates
- Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned
Qualifications
- Previous working experience in Desktop Support is desired, however, training will be provided for all entry-level new hires
- Knowledge of PC Imaging
- Experience with change management and incident management
- Experience with using tools such as: ServiceNow, Bomgar, LapLink and Secure Disk Wipe
- Preferred Qualifications: Certified Dell Technician, Expertise in Inventory Control
Requirements
- Must be within driving distance of Richardson, Texas, and be willing to work onsite in one of these locations
- Please note that pursuant to a government contract, this specific position requires U.S. citizenship status
- Must be able to lift up to 40 lbs
- Must be able to stand or walk for extended periods of time
- Must be able to walk up and down stairs or ramps
- Must be able to kneel and work under desks or in confined spaces
Benefits
- VSO will pay the costs of all drug and/or alcohol tests it requires of employees and applicants
- VSO will comply with applicable federal, state, and local laws relating to the use of drug and alcohol testing for employment purposes
Pay
$17.00/hr - $25.00/hr
Schedule
N/A
Skills
N/A
Benefits
N/A
Company Information
More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO’s success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more!
For more information, please visit our website at https://vso-inc.com/careers