Desktop Support-I
The Fountain Group · United States · 3 mo ago
RemoteRemoteOTHR$38–$43.45/hrContract
Job Details
Pay: $38 - $43.45/hr to Start!!
3-month assignment, probable extension based on budget and performance.
Monday - Friday, 9:00 AM - 5:00 PM (REMOTE).
Qualifications
- High School Diploma is Required.
- Bachelor’s degree is preferred.
- 3+ years of merchant (customer) facing IT Support for POS, delivery, or e-commerce required.
- Strong technical troubleshooting (you can reason through complex failures without perfect logs, clear repro steps, or direct system access and still drive issues to resolution) required.
- Ownership of tickets end-to-end, not just initial triage required.
- Merchant(customer)-facing experience required.
- High volume environment / metrics.