Jobs · OTHR

Desktop Support-I

The Fountain Group · United States · 5 days ago
RemoteRemoteOTHR$38–$43.45/hrContract

Job Details

Pay: $38 - $43.45/hr to Start!!
3-month assignment, probable extension based on budget and performance.
Monday - Friday, 9:00 AM - 5:00 PM (REMOTE).

Qualifications

  • High School Diploma is Required.
  • Bachelor’s degree is preferred.
  • 3+ years of merchant (customer) facing IT Support for POS, delivery, or e-commerce required.
  • Strong technical troubleshooting (you can reason through complex failures without perfect logs, clear repro steps, or direct system access and still drive issues to resolution) required.
  • Ownership of tickets end-to-end, not just initial triage required.
  • Merchant(customer)-facing experience required.
  • High volume environment / metrics.

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