Desktop Support

About the role

We are seeking technicians to support a life cycle refresh upgrade project enterprise-wide for technology hardware. General technical competency and customer service focus are essential.

Responsibilities

• Troubleshoot and provide technical support
• Interact with various technologies such as Altus Carts, Zebra Printers, and iPhones
• Teachable process for upgrading devices

Requirements

• General technical competency
• Customer service-focused attitude
• Positive mindset
• Attention to detail
• High reliability

Qualifications

• Entry-level experience preferred

Skills

• Troubleshooting
• Support
• Technical support
• Hardware

Benefits

• Medical, dental, and vision coverage
• Critical illness, accident, and hospital insurance
• Life insurance (voluntary)
• Short and long-term disability insurance
• Health spending account (HSA)
• Transportation benefits
• Employee assistance program
• Time off/leave (PTO, vacation, sick leave)
• Workplace type: Fully onsite in St. Joseph, MI

Pay and Benefits

The pay range for this position is $16.00 - $17.00/hr. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Job Type & Location

This is a Contract position based out of St. Joseph, MI.

About TEKsystems

We are partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership.

About TEKsystems Global Services

We are a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We are strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We are building tomorrow by delivering business outcomes and making positive impacts in our global communities.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.