Desktop Support

About the role

TEKsystems is seeking Desktop Deployment Technicians to support an expansion project. This individual will assist with the preparation, deployment, testing, and troubleshooting of end-user technology throughout a newly constructed clinical tower. The project includes deploying approximately 400+ devices and supporting a large-scale healthcare technology rollout. This is an excellent opportunity for IT professionals with hands-on deployment experience who enjoy project-based work and working within a team-oriented healthcare environment. Successful contractors will work alongside the IT Field Operations team and receive guidance from dedicated onsite team leads.

Responsibilities

• Unbox, stage, and prepare desktops, laptops, monitors, printers, and peripheral devices for deployment.
• Image and configure computer systems according to standards.
• Label and inventory hardware assets prior to installation.
• Deploy workstations, monitors, printers, and label printers throughout the new facility.
• Perform basic troubleshooting and issue resolution during deployment activities.
• Validate device functionality and perform deployment testing.
• Maintain accurate documentation and deployment tracking records.
• Follow established procedures and maintain attention to detail throughout the deployment process.
• Collaborate with Field Operations personnel and project leadership.

Required Qualifications

• 1–3 years of desktop support, hardware deployment, or IT field services experience.
• Experience deploying PCs, monitors, printers, and related hardware.
• Basic troubleshooting skills in Windows environments.
• Strong attention to detail and organizational skills.
• Professional communication and customer service skills.
• Ability to lift and move computer equipment as needed.
• Ability to work independently and as part of a team.

Skills

• Desktop
• Troubleshooting
• Technical support
• Customer service

Additional Skills & Qualifications

• Previous large-scale PC refresh or deployment project experience.
• Experience supporting healthcare environments.
• Familiarity with asset management and inventory tracking processes.

Pay

The pay range for this position is $22.00 – $25.00/hr. Individual compensation offered within this range will depend on qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Benefits

If eligible, benefits for this temporary role may include:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)