Desktop Computing Consultant (Endpoint Migration)
Princeton IT Services, Inc · New York, NY · 2 mo ago
On-siteInformation TechnologyFull-time
Key Responsibilities
- Learn and validate defined migration processes and procedures
- Test and fine-tune SCCM imaging and desktop replacement workflows
- Evaluate and refine MDM migration processes for laptops and mobile devices
- Validate pre- and post-migration checklists
- Participate in pilot migrations and adjust processes based on findings
- Perform desktop and laptop imaging and deployment using SCCM
- Un-enroll and re-enroll laptops into the new MDM platform (Workspace ONE)
- Conduct mobile device migrations, including:
- Backup of iPhones using iTunes
- Device un-enrollment and re-enrollment into new MDM
- Data restoration ensuring no loss of user data
- Provide onsite support to end users during device transitions
- Ensure successful validation of migrated devices
Project Coordination
- Work closely with the Project Manager to support communication, scope, and schedule
- Follow direction from Service Desk staff for daily migration activities
- Escalate technical or operational issues to Infrastructure and Service Delivery leadership
- Maintain accurate documentation of migration progress and issues
Required Qualifications
- Proven experience with endpoint migration and deployment projects
- Hands-on expertise with Microsoft System Center Configuration Manager (SCCM)
- Experience with enterprise mobility management tools, preferably VMware Workspace ONE
- Knowledge of mobile device management (MDM) for iOS devices
- Experience performing device backup and restoration using iTunes
- Strong troubleshooting and problem-solving skills
- Able to follow structured processes and documentation
- Excellent communication and user support skills
Preferred Qualifications
- Experience with large-scale device rollouts (300+ endpoints)
- Familiarity with IT service management processes
- Experience working in fast-paced, structured IT environments