Desktop Administrator Jr.

About the role

Loyola Blakefield is a Catholic, college preparatory school established by the Jesuits, forming men to serve with and for others. The Desktop Administrator position is a 12‑month, full‑time role in the Technology Department, assisting faculty, staff, and students with technical support of campus computing devices, applications, and related classroom technology.

Responsibilities

• Assist faculty, staff, and students with the installation, configuration, and ongoing usability of Microsoft Surfaces, peripheral equipment, and software within established standards.
• Work with vendor support contacts to resolve technical problems with computing equipment and software.
• Collaborate with Help Desk and Network staff to determine and resolve client‑reported problems.
• Interact with numerous computer platforms in a multi‑layered client‑server environment.
• Ensure devices interconnect seamlessly with diverse systems including cloud platforms, conferencing systems, application servers, and administrative systems.
• Train and orient faculty/staff on use of hardware and software.
• Recommend and/or perform upgrades to ensure system longevity.
• Assess functional needs to determine specifications for purchases.
• Maintain classroom technology systems including projection systems, Crestron and AMX conferencing systems.
• Perform other duties as assigned by the Director of Technology.

Requirements

• Four‑year degree (or equivalent experience).
• Experienced level candidate.

Qualifications

• Associate’s degree or equivalent software industry experience.
• Experience supporting Windows 11.
• Experience troubleshooting hardware/software issues on various platforms including Surface and mobile devices.
• Experience with Microsoft MDT and Intune platforms.
• Experience with Microsoft Office 365 management.
• Experience troubleshooting basic network, software, and printing problems.
• Customer service experience required.

Skills

• Microsoft Windows 11 support.
• Microsoft MDT and Intune.
• Office 365 administration.
• Hardware and software troubleshooting.
• Network, printing, and peripheral support.
• Customer service and communication.
• Training and orientation of end users.

Benefits

• Medical insurance.
• Dental insurance.
• Vision insurance.
• Paid leave.
• Tuition discount.
• Other benefits as offered by Loyola Blakefield.

Pay

Salary range: $45,000.00 – $55,000.00 per year.

Schedule

Full‑time position; day shift.