Desktop Administrator

About you

Are you the go-to problem solver when technology doesn’t cooperate? Do you thrive in a fast-paced environment where no two days are the same? Do you enjoy troubleshooting issues, optimizing systems, and creating a seamless experience for end users? If the answer is “Yes!” then we have an exciting opportunity for you.

What we can offer you

• Industry-leading performance-based bonus program
• Employee Stock Ownership Plan (ESOP)
• Traditional and Roth 401k
• Tuition reimbursement for associates
• Scholarship for associates’ children up to $28,000 per child
• One-month paid sabbatical after every five years of employment, plus $5,000 for travel
• One-week paid volunteer leave each year
• 100% charitable match
• Medical, dental, and vision insurance coverage
• 100% paid 12-week maternity leave

At ARCO

• We are dedicated to the well-being of our associates and are proud to be consistently recognized as a Best Place to Work.
• We are an equal opportunity employer, and all qualified applicants will receive consideration for employment.
• We are committed to building and sustaining a culture that supports diversity and inclusion.

Necessary qualifications

• 2-5+ years of experience in endpoint administration and desktop support, with strong hands-on expertise in enterprise Windows 11 environments (2000+ devices)
• Demonstrated experience administering Microsoft Intune, including device configuration, compliance policies, application deployment, and security baselines; Proficiency managing identities, devices, and groups within Microsoft Entra ID
• Experience with Microsoft PowerShell to support remediations & application deployment for endpoints
• Experience managing mobile endpoints across iOS and Android platforms, as well as supporting macOS devices
• Working knowledge of Group Policy and traditional Active Directory environments; Familiarity with the Microsoft 365 ecosystem, including Exchange Online, Teams, and OneDrive
• Understanding of core networking fundamentals including DNS, DHCP, TCP/IP, and VPN; Experience supporting and troubleshooting printer and copier environments
• Proven ability to act as a technical escalation point for end-user support teams, with strong troubleshooting and communication skills
• Ability to maintain clear documentation and effectively communicate technical information to both technical and non-technical audiences