Desk Clerk - Mary Helen Rogers (Part-time Weekend Swing Shift)

Job Summary

The Desk Clerk is responsible for maintaining safety and security of the building for all tenants. This position involves extensive interaction with staff, tenants, vendors, law enforcement, and visitors in compliance with Property Management Policy and House Rules.

About the Role

Status: Part-time, Nonexempt, Regular
Location: Western Addition neighborhood, San Francisco
Hours: Saturday and Sunday; 6:00p.m. – 2:00a.m., may work holidays
Salary: $23.50 per hour
Schedule: Weekly Schedule. Onsite

Responsibilities

• Sign-in all visitors who enter and leave building
• Maintain orderliness of the front entrance, lobby, and adjoining rooms/areas
• Monitor all exits via surveillance footage + foot patrol of building during shift
• Update the daily log in detail to pass on information
• Report House Rules violations to the Property Manager
• Take initiative in calling 911 or non-emergency police per protocol and report all building emergencies to the On Site Manager, Property Manager and/or Property Supervisor
• Write up incident report and route to proper staff per protocol
• Respond to all building emergencies in the absence of On Site Manager, Property Manager or Property Supervisor
• Embody organization values (respect & compassion, empowerment, teamwork)
• Contribute to a safe and pleasant work environment
• Follow policies, procedures, and safe work practices
• Others duties assigned

Requirements

• Pleasant and professional manner
• Takes initiative to problem solve
• Good written and verbal communication skills
• Ability to function under stressful circumstances
• Calm disposition

Qualifications

• Ability to work with people of diverse social, economic, and ethnic backgrounds
• Sensitivity to issues facing family, homeless, disabled, and elderly populations
• Excellent interpersonal skills

Skills

• Prior experience with security and/or reception work
• Excellent customer service skills

Benefits

Chinatown Community Development Center (CCDC) is an equal opportunity employer. We are committed to building a diverse and inclusive workplace and do not discriminate on the basis of race (includes hairstyle and hair texture), color, religion (includes dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding or related medical condition and reproductive health decision making), national origin (includes language restrictions), ancestry, citizenship, disability, medical condition (cancer or genetic characteristic), genetic information or characteristic, marital status, sexual orientation, gender identity or expression, veteran or military status, or participation in an EEO protected activity or any other characteristic protected by federal, state, or local law.

Pay

$23.50 per hour

Schedule

Weekly Schedule. Onsite

Equal Opportunity Employer

Chinatown Community Development Center (CCDC) is an equal opportunity employer. We are committed to building a diverse and inclusive workplace and do not discriminate on the basis of race (includes hairstyle and hair texture), color, religion (includes dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding or related medical condition and reproductive health decision making), national origin (includes language restrictions), ancestry, citizenship, disability, medical condition (cancer or genetic characteristic), genetic information or characteristic, marital status, sexual orientation, gender identity or expression, veteran or military status, or participation in an EEO protected activity or any other characteristic protected by federal, state, or local law.