Designer
About the role
Floor & Decor Designers provide a seamless start to finish consultative design service that builds lasting relationships and brand loyalty with the customers we serve. We meet with customers, listen to their project needs, educate them on all that is required for their project, and build a creative design concept that incorporates the customers' personal style, lifestyle, and budget.
Responsibilities
- Greet store customers in a helpful manner and support store design walk-in needs
- Schedule design appointments for existing and potential customers, while developing clientele through networking and referrals
- Provide tile, wood, stone, and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects
- Design and sell complete, functional, and aesthetically appealing solutions
- Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness, and follow-up, including consistent and concise communication to customers and others
- Proficient and consistent use of company communication tools and emails are required
- Collaborate, partner, and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals
- Engage in current and emerging design trends in your market
- Understand and utilize design applications such as Salesforce, proprietary Online Design Appointment Scheduler, and MyProject
- Support all company initiatives and goals by modeling and coaching best practices with store employees
- Perform other duties as assigned
Requirements
- Minimum of one (1) year of interior design experience or prior retail/sales experience
- Degree in Design is a plus
- Knowledge of hard surface flooring is a plus
- Proficient in basic mathematical skills
- Self-motivated and able to multi-task in a fast-paced environment
- Excellent verbal, written, and interpersonal skills
- Basic computer knowledge, including Microsoft Office suite
Qualifications
- Internal candidates must have 12 months of experience in a design consultant position
Skills
- Customer service skills
- Communication skills
- Mathematical skills
- Computer proficiency
- Project management skills
- Design knowledge
Benefits
- Bonus opportunities & career advancement opportunities at every level
- 401k with company match
- Employee Stock Purchase Plan
- Referral Bonus Program
- Medical, Dental, Vision, Life, and other Insurance Plans
- Paid vacation and sick time for eligible associates
- Paid holidays plus a personal holiday
- Paid Volunteer Time Off that starts on Day 1
Pay
Pay Range $19.39 - $26.05
Schedule
Store Hours: Monday - Friday 7:00 AM - 8:00 PM, Saturday 8:00 AM - 7:00 PM, Sunday 10:00 AM - 6:00 PM
Pickup Hours: Monday - Friday 7:00 AM - 7:00 PM, Saturday 8:00 AM - 7:00 PM, Sunday 10:00 AM - 6:00 PM
Equal Employment Opportunity
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.