Design Technology Specialist

About the role

The Design Technology Support Specialist provides responsive project level technical support to design teams and serves as a key resource for BIM and digital practice initiatives. This role partners closely with the Design Technology Manager to support Revit, Autodesk Forma, and related design technologies while helping project teams implement firm standards, optimize workflows, and resolve technical challenges. The ideal candidate is a collaborative problem solver with strong technical expertise, excellent communication skills, and a passion for helping teams work more efficiently and effectively.

Responsibilities

• Troubleshoot and support Autodesk and related design technology applications including Revit, Forma, Navisworks, Bluebeam, and visualization tools.
• Serve as the first point of contact for project level design technology support requests.
• Assist in the development, implementation, and maintenance of design technology standards, technical documentation, processes, best practices, and workflows.
• Create, manage, and support Autodesk Forma projects including project setup, member management, permissions, model coordination, and data integration.
• Assist with project startup activities including standards transfer, template deployment, project setup, upgrades, and archiving.
• Monitor project model health and identify opportunities for performance improvements, model optimization, and workflow enhancements.
• Assist with the development, maintenance, and deployment of Revit templates, families, project standards, and content libraries.
• Promote adoption of BIM and digital delivery best practices through training, mentoring, and project support.
• Coordinate with the Design Technology Manager to evaluate, test, and deploy new software, tools, and workflows.
• Assist project teams in maintaining model quality and compliance with firm standards through project reviews and support.

Requirements

• 3 - 5 years of experience in the AEC industry.
• Bachelor’s degree in architecture, architectural technology, computer science, engineering, or related field.
• Experience with Revit worksharing, linked models, Autodesk Forma workflows, model audits, and project upgrades.
• Working knowledge of Autodesk Forma (formerly Autodesk Construction Cloud), Forma Design Collaboration, and cloud-based project delivery workflows.
• Practical experience implementing BIM standards, project workflows, and quality control procedures.
• Demonstrated experience providing technical support, troubleshooting, and assistance within an AEC environment.
• Working knowledge of additional design applications such as Bluebeam, NavisWorks, Forma Site and Building Design, Rhino, Enscape, and energy modeling software.
• Familiarity with building/life safety/local codes, building specifications, and construction means/methods.
• Familiarity with SharePoint, Power BI, and Microsoft Suite.
• Thorough understanding of AEC project delivery methods, industry best practices, and emerging technology trends.
• Ability to communicate complex technical concepts to team members with varying levels of software proficiency.
• Excellent time management, organizational, and written and verbal communication skills.
• Strong customer service mindset with a demonstrated ability to support project teams in a responsive and professional manner.

Preferred Qualifications

• Experience with IMAGINiT Clarity, Content Catalog, Enscape, Lumion, D5, Ideate software, and Guardian.
• Familiarity in Python, C#, Grasshopper, Dynamo, and Revit API.
• Experience developing Revit families, templates, and content libraries.
• Experience supporting AI enabled design and analysis tools.
• Ability to train teams in relevant workflows and software packages.
• Demonstrated ability to quickly learn new technologies, troubleshoot complex issues, and develop practical solutions.
• Experience creating and maintaining BIM execution plans, project templates, and standards documentation.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job