Design Technology Specialist

About the role

Support role for digital project delivery. Helps project teams create, organize, govern, and maintain project data across collaboration platforms, design environments, GIS systems, and engineering workflows. This position provides first-level support, improves data quality, and strengthens consistency across project technology platforms.

Position located in North Little Rock, Fayetteville, Rogers, Tulsa, Oklahoma City, or Kansas City; reports to the IT Infrastructure Manager within the Information Technology business line.

Responsibilities

• Create, organize, review, and maintain project workspaces, CAD/BIM files, design documentation, GIS content, and supporting reference files.
• Support project setup, permissions, metadata, standards, secure sharing, review workflows, and data governance across tools such as Forma, Egnyte, ArcGIS Online, and related platforms.
• Provide first-level user support for access requests, file management, reference file issues, workflow errors, and project technology questions.
• Improve repeatable processes through templates, documentation, reporting, workflow enhancements, and basic automation where appropriate.
• Create and maintain user guides, standard operating procedures, diagrams, and training materials that promote consistent digital delivery practices.