Design Technology Specialist
Location: North Little Rock, Fayetteville, Rogers, Tulsa, Oklahoma City, or Kansas City. Reports to: IT Infrastructure Manager.
About the role
Support role for digital project delivery. Helps project teams create, organize, govern, and maintain project data across collaboration platforms, design environments, GIS systems, and engineering workflows. This position provides first-level support, improves data quality, and strengthens consistency across project technology platforms.
Responsibilities
- Create, organize, review, and maintain project workspaces, CAD/BIM files, design documentation, GIS content, and supporting reference files.
- Support project setup, permissions, metadata, standards, secure sharing, review workflows, and data governance across tools such as Forma, Egnyte, ArcGIS Online, and related platforms.
- Provide first-level user support for access requests, file management, reference file issues, workflow errors, and project technology questions.
- Improve repeatable processes through templates, documentation, reporting, workflow enhancements, and basic automation where appropriate.
- Create and maintain user guides, standard operating procedures, diagrams, and training materials that promote consistent digital delivery practices.
Qualifications
Associate degree or technical certificate preferred in project management, CAD, GIS, construction technology, engineering technology, information systems, or related field. 3+ years of relevant experience preferred. Familiarity with project setup, folder structures, naming conventions, reference files, CAD/BIM environments, document control, and digital delivery workflows. Experience with Forma, Egnyte, ArcGIS Online, ProjectWise, MicroStation, OpenRoads, AutoCAD, Civil 3D, Excel, Power BI, Python