Design Technology Specialist - AI & Systems

Placed at the heart of Gensler’s People + Process + Technology ecosystem, the Design Technology Community is key to the firm’s digital transformation of creative practice, project delivery, and business operations. Our ultimate outcome is to co-create a connected technology ecosystem that enables Gensler to leverage artificial intelligence, data, automation, and emerging technologies to unlock new levels of creativity, efficiency, and innovation.

Responsibilities

• AI Strategy & Adoption
  • Drive adoption of Microsoft Copilot, Generative AI, AI Agents, and AI-enabled workflows across design, delivery, and operational teams.
  • Conduct research and development for emerging AI, Design Technology, and digital workflow solutions.
  • Identify high-value opportunities where AI can improve productivity, knowledge sharing, project delivery, and decision-making.
  • Establish documented processes, standards, governance frameworks, and best practices for AI implementation and adoption.
  • Facilitate AI and Design Technology training programs for new and existing staff.
  • Coach and support studios, project teams, and individuals on AI-enabled workflows and emerging technologies.
• Systems, Automation & Integration
  • Design and implement workflow automations that improve efficiency and reduce repetitive tasks.
  • Develop and support integrations between design platforms, enterprise systems, and AI services.
  • Design, manage, and maintain workflows utilizing APIs, SDKs, automation platforms, and connected data environments.
  • Support development of data pipelines that enable analytics, reporting, knowledge management, and AI solutions.
  • Collaborate with technology teams and stakeholders to create scalable, enterprise-ready solutions.
• Knowledge Management & Data Strategy
  • Develop strategies for capturing, organizing, and leveraging institutional knowledge.
  • Support AI-powered knowledge systems that connect people, projects, standards, expertise, and best practices.
  • Collaborate with Practice Area leaders to identify critical knowledge assets and improve information accessibility.
  • Promote data quality, governance, and lifecycle management practices.
  • Support the development of enterprise search, Retrieval-Augmented Generation (RAG), and knowledge management solutions.
• Product Ownership & Innovation
  • Gather business requirements and translate stakeholder needs into actionable technical solutions.
  • Own and manage internal digital products, tools, and platforms supporting project delivery and business operations in partnership with Design Technology and Firm Wide.
  • Develop roadmaps, prioritize initiatives, and measure business outcomes.
  • Conduct user research and evaluate opportunities for continuous improvement.
  • Lead pilot programs and innovation initiatives that support firm-wide transformation objectives.
• AEC Platform Development
  • Develop and support custom solutions leveraging AEC platform APIs and SDKs.
  • Design integrations between design authoring tools, project delivery platforms, enterprise systems, and AI services.
  • Support development of internal tools, plugins, automations, and AI-powered applications.
  • Enable secure and governed access to project, model, operational, and business data.
  • Evaluate emerging AEC technology ecosystems and establish scalable integration strategies.
• Design Technology Leadership
  • Act as a strategic partner to project teams and practice areas.
  • Bridge the gap between Design Technology, business operations, and enterprise systems.
  • Mentor and coach staff on technology-enabled workflows and emerging technologies.
  • Champion a culture of experimentation, continuous learning, and innovation.
  • Support the firm's long-term digital transformation strategy.

Requirements

• Bachelor's degree in Architecture, Engineering, Computer Science, Information Systems, or equivalent.
• 8–12 years of experience in design technology, digital delivery, software development, digital transformation, or related practice.
• Strong understanding of AEC project delivery workflows and the application of technology to support design, coordination, visualization, analysis, and project execution.
• Demonstrated experience driving organizational technology adoption and change management initiatives.
• Experience gathering business requirements and translating them into scalable technical solutions.
• Experience developing internal tools, automations, digital products, or technology solutions that improve project delivery and operational efficiency.
• Strong communication and presentation skills with the ability to convey Design Technology, AI, and systems concepts to all levels of design and delivery professionals.
• Demonstrated ability to develop learning materials, deliver effective training, and provide ongoing education and support to project teams.
• Ability to exercise judgment and discretion and to set priorities while managing competing demands.
• An entrepreneurial spirit who embraces change and constantly seeks opportunities for innovation and continuous improvement.
• Demonstrate a reliable, responsive, and positive work ethic with the highest degree of integrity.
• Punctual, able to adhere to deadlines, and possess a strong work ethic.

Skills

• Technical Expertise
  • Working knowledge of Microsoft Copilot, Microsoft 365, Generative AI platforms, Large Language Models (LLMs), Prompt Engineering, AI Agents, and emerging AI technologies.
  • Experience with APIs, SDKs, automation platforms, and enterprise systems integration.
  • Knowledge of data architecture, cloud services, enterprise platforms, and data pipeline development.
  • Understanding of software development principles, product lifecycle management, and systems architecture.
  • Familiarity with knowledge management platforms, enterprise search technologies, and AI-powered information systems.
• AEC Technology Experience
  • Working knowledge of AEC software platforms including Autodesk Revit, Rhino/Grasshopper, Blender, Unity, GIS platforms, Autodesk Construction Cloud, and related design, visualization, and simulation technologies.
  • Familiarity with AEC technology ecosystems and development frameworks including:
    • Autodesk Platform Services (APS)
    • Revit API
    • Autodesk Construction Cloud APIs
    • Rhino SDK
    • Grasshopper
    • Esri ArcGIS
    • Speckle
    • Bentley iTwin
    • Digital Twin Platforms
    • Common Data Environment (CDE) solutions

Preferred Qualifications

• Experience developing custom applications, plugins, or integrations for AEC platforms.
• Experience with Python, C#, .NET, JavaScript, or TypeScript.
• Experience consuming REST APIs and GraphQL services.
• Experience with Azure AI Services, Copilot Studio, and enterprise AI platforms.
• Familiarity with vector databases, knowledge graphs, Retrieval-Augmented Generation (RAG), and agentic AI architectures.
• Experience building AI agents, enterprise copilots, and knowledge management solutions.
• Experience developing governance frameworks for AI and enterprise technology adoption.
• Experience managing digital products, technology roadmaps, and innovation portfolios.

Pay

The base salary range is estimated between $110,000-$130,000. Gensler’s total compensation package includes a base salary, two annual bonuses paid in December and June, an Employee Stock Ownership Plan (ESOP), and profit sharing.

Benefits

• Comprehensive benefits including medical, dental, vision, and disability insurance.
• Wellness programs and flex spending.
• Paid holidays and paid time off.
• 401(k), profit sharing, and employee stock ownership.
• Twice-annual bonus opportunities.
• Ongoing learning, technology enablement, certifications, and emerging technology education.

About the Company

At Gensler, we are as committed to enjoying life as we are to delivering best-in-class design. From curated art exhibits to internal design competitions and hackathons, to Well-being Week, our offices reflect our teams’ diverse interests. We encourage our employees to lead a healthy and balanced life.