Design Technology Engineer - #2998

About Wade Trim

Wade Trim is committed to maximizing the value of infrastructure investments. We’ve been solving complex engineering challenges for nearly a century. We customize our work approach to fit each project using a collaborative, friendly style to deliver solutions our clients can stand behind. Our supportive culture recognizes and strives to fulfill collective client, company, and individual needs. Mentoring and building skills of staff is a priority, with frequent interaction encouraged and leadership easily accessible. Opportunities are provided for staff to help shape the firm’s future through strategic planning.

Work/life balance is supported through a flexible, hybrid work schedule that brings team members together in the office at least two days a week and connects them virtually when working from home. Our Office of Applied Technology (OAT) is dedicated to seeking new technologies or ways to apply existing ones to enhance value for clients and positively impact communities. All staff are encouraged to share ideas for innovative technologies or processes. Wade Trim is 100% employee-owned, cultivating an ownership mindset that drives sustainability, growth, and financial success for all employees.

Responsibilities

• Technical Support & Troubleshooting
  • Provide front-line support for Civil 3D, Revit, ACC, ArcGIS, Bentley, InfraWorks, Navisworks, and other ADT tools.
  • Manage licensing needs for engineering software.
  • Troubleshoot complex software, hardware, and data interoperability issues (including Forma Docs/Build, Nasuni, ProjectWise, and cloud collaboration environments).
  • Document, track, and resolve issues through internal support channels and vendor escalation when needed.
  • Collaborate with the Information Technology team on daily operational activities and projects.
• Platform Administration & Optimization
  • Manage and deploy user configurations, templates, and project standards for Civil 3D and Revit environments.
  • Lead the setup, versioning, standards, and data management of projects (Autodesk Forma, Nasuni, ProjectWise, etc.).
  • Coordinate updates, patches, and testing of new software releases across project teams.
• Training & Enablement
  • Support onboarding and mentoring of staff on ADT tools, best practices, and standards.
  • Develop quick-reference guides, knowledgebase articles, and workflow videos for internal use.
  • Participate in live or virtual training sessions with ADT Tech Leads and regional champions.
• Innovation & Continuous Improvement
  • Collaborate with the ADT Practice Lead to identify recurring issues and propose process improvements.
  • Participate in pilot projects involving AI, reality capture, and digital twin workflows.
  • Contribute to internal standards development, automation scripts, and proof-of-concept testing.
  • Maintain a safe working environment.

Requirements

• A.S. or B.S. degree in Engineering, Computer Aided Drafting and Design, Geomatics, or a related technical field is required.
• At least 10 years of experience providing technical support.
• Strong working knowledge of the Autodesk, ESRI, and Bentley ecosystem.
• Civil Engineering and/or Surveying experience is a plus.
• Ability to travel 10% of the time.

Skills

• Excellent problem-solving, communication, and documentation skills.
• Detail-oriented with the ability to speak and write professionally.
• Design production assistance in an AEC environment is a plus.
• Familiarity with Autodesk Forma administration preferred.
• Experience with LISP scripts, Dynamo, or Python automation preferred.
• Knowledge of UAV/reality capture workflows, point clouds, or digital twin concepts preferred.
• Prior involvement in CAD/BIM standards, quality control, or IT support roles preferred.

Benefits

• Medical, dental, vision, life insurance, and short/long-term disability coverage.
• Education reimbursement and 401(k) plan.
• Performance bonuses and an employee stock program.
• Employee Resource Groups and Programs:
  • Young Professionals Group
  • Women at Wade Trim
  • Diversity, Equity, and Inclusion
  • Professional Development and Leadership Development
  • Mentor Program
  • Sustainability Program
  • Wellness Program

Schedule

Flexible, hybrid schedule after 30 days of employment, with team members together in the office at least two days a week.