Design & Service Center Manager - Signet Jewelers - Shops at North East Mall

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where there is real specific content. Must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, not invent or summarize away detail. Remove boilerplate, navigation, legal, EEO, duplicated lines, application instructions. Also remove "We have many opportunities available on our other career site pages. Click here to link to our careers page!" etc. Also remove repeated lines. We need to parse the posting. The posting starts: "We have many opportunities available on our other career site pages. Click here to link to our careers page! Join our Field Design & Service Center Team! Whether you are just starting your career or an experienced Jeweler, we have plenty of opportunities for your growth and success. Start as an Apprentice Jeweler completing administrative/clerical tasks and polishing jewelry, and work toward becoming a Bench Jeweler. We are also looking for candidates with knowledge of stone setting, sizing, polishing and jewelry repair. Working with our team gives you the opportunity to advance from beginner to artisan in a unique promote-from-within environment. DESIGN & SERVICE CENTER MANAGER Title: Design & Service Center (DSC) Manager Reports To: DSC District Manager Reporting to this Position: Administrative Coordinator, Jewelers, Jeweler Apprentices Job Summary The Design & Service Center Manager oversees day to day operations of a DSC Repair Shop. Driving an efficient and successful DSC requires a diverse set of leadership skills and as a manager you’re an expert of all of them. In the DSC’s fast-paced, dynamic environment you exhibit composure as you learn from each new challenge. You build and inspire a high-performing team of unique individuals who deliver the best repair journey for our customers. You create a solid team by recruiting, hiring and having an amazing retention plan. You develop and implement training sessions to improve performance and are responsible for mentoring, motivating and coaching your team. The DSC Manager is responsible for a continuous workflow through the DSC by implementing strategic production plans. Responsible for the maintenance, organization, cleanliness, and safety of the DSC. Ensures that all customers have a wonderful repair journey with Signet by providing work with great quality when promised. Strategizes and resolves customer and team member concerns. Does evaluation of team member performance and sets up action plans where needed to improve performance and holds the team accountable, as well as yourself, to expectations. As manager, you oversee operations and drive core metrics such as Quality, On-time delivery, First-Time-Right, Inventory, Audits and overall profitability by improving margins. Additional responsibilities include supporting stores with repair sales, questions and possible visits to store locations for additional support. You may also be assigned additional tasks by the District Manager to support the district or partner on new initiatives." Then "Essential Duties And Responsibilities" list. Then "Administrative" (maybe a subcategory) but we can treat as part of responsibilities. Then "Supervisory Responsibilities" list. Then "Qualifications" list. Then "Certificates, Licenses, Registrations" list. Then "Education And/or Experience" list. Then "Physical Demands" description. Then "Work Environment" description. Then EEO boilerplate etc to remove. We need to produce sections: maybe About the role (Job Summary), Responsibilities (Essential Duties And Responsibilities + Administrative + Supervisory Responsibilities?), Requirements (maybe Qualifications?), Skills (maybe from Qualifications?), Benefits, Pay, Schedule (if present). There's no explicit Pay or Benefits or Schedule in the posting. There's mention of "Workweek hours will vary and will regularly includes some weekend, evening, early mornings, holiday and extended hours Overtime required – varies". That's schedule info. So we can include a Schedule section with that content. Benefits? Not mentioned. Pay? Not mentioned. So we omit Benefits and Pay. We need to ensure we don't create sections with filler like "commensurate with experience". Not present. We need to use

for section headings. Use

• for any list of duties/requirements/benefits, and

  for prose. We must preserve all substantive information; do not invent or summarize away detail. So we need to include all details from the posting, but we can format them as lists or paragraphs. We must not repeat job title as heading. The title is "Design & Service Center (DSC) Manager". We should not put that as heading. We must not put Job ID/requisition numbers as headings—none present. We must remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we need to strip out the EEO paragraph at end, also the "We have many opportunities..." lines, also the "Please know that while we appreciate every applicant's interest..." etc. Also the "Note: For internal candidates..." etc. Also the "Signet maintains an online registry system..." etc. Also the "Design & Service Center environment" maybe part of work environment; we keep that. We need to decide sections. Potential sections: - About the role (Job Summary) - Responsibilities (Essential Duties And Responsibilities + Administrative + Supervisory Responsibilities) - Requirements (maybe Qualifications + Certificates, Licenses, Registrations + Education And/or Experience) - Skills (maybe from Qualifications like leadership, communication, etc.) - Schedule (Workweek hours, overtime, etc.) - Physical Demands (maybe as its own section? Not in allowed headings list but we could put under Requirements? The allowed headings list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. It says use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings? It says use

  for section headings (e.g. ...). Likely we should stick to those headings. But we need to include Physical Demands and Work Environment info. Could incorporate them into Requirements or Qualifications? Might be better to create a section "Requirements" that includes physical demands and work environment as part of requirements. However the instruction: "Prefer a few substantive sections over many thin ones." So we can combine. We need to decide what goes where. Let's extract content. Job Summary (About the role): The paragraph after "Job Summary". We'll put that as

  . Responsibilities: Combine Essential Duties And Responsibilities list, Administrative list, Supervisory Responsibilities list. All are duties/responsibilities. We need to preserve all details. So we need to list each bullet as

  . The original text includes many sentences; we can split by line breaks? The original has sentences separated by spaces. We need to parse them into list items. The instruction: "Use

  • for any list of duties/requirements/benefits". So we need to turn each duty into a list item. We must not lose any detail. We need to extract each duty from the text. Let's copy the Essential Duties And Responsibilities block: "Essential Duties And Responsibilities Follow Quality Control procedures on every job prior to delivery to stores by utilizing the 5 critical check point process Provide estimates back to stores within 24 hours on cost and turnaround time Order parts within 2 days of receiving a job Communicate to stores any discrepancies on jobs immediately within 24 hours Communicate to stores receipt on any jobs that will be delayed and not meet original promise date within 24 hours Review parts daily and delegate ordering task to Administrative Coordinator (AC), Apprentice or Jewelers, as assigned by the manager Do bi-weekly outreach to your store partners/managers to discuss wins and areas of opportunities Do same day Jared jobs to meet customers’ expectations Offer solutions and partnership as needed The recruiting and vetting of candidates to fill open positions Attend and participate in district meetings Visit local stores when time allows Perform the tasks and skillsets, minimum of B level jeweler Live Signet’s Core Values Other duties as assigned" That seems like a run-on list without clear separators. We need to split into sensible items. Probably each sentence is a duty. Let's identify sentences: - Follow Quality Control procedures on every job prior to delivery to stores by utilizing the 5 critical check point process - Provide estimates back to stores within 24 hours on cost and turnaround time - Order parts within 2 days of receiving a job - Communicate to stores any discrepancies on jobs immediately within 24 hours - Communicate to stores receipt on any jobs that will be delayed and not meet original promise date within 24 hours - Review parts daily and delegate ordering task to Administrative Coordinator (AC), Apprentice or Jewelers, as assigned by the manager - Do bi-weekly outreach to your store partners/managers to discuss wins and areas of opportunities - Do same day Jared jobs to meet customers’ expectations - Offer solutions and partnership as needed - The recruiting and vetting of candidates to fill open positions - Attend and participate in district meetings - Visit local stores when time allows - Perform the tasks and skillsets, minimum of B level jeweler - Live Signet’s Core Values - Other duties as assigned Now Administrative block: "Administrative Oversees daily operations of the Design & Service Center Identifies supply needs and delegates orders to AC, Apprentice or Jewelers, as assigned by the manager Organizes jobs and distributes to production jewelers daily and throughout the day Identifies and prioritizes rush jobs and special orders Maintains control of supply orders and keeps the right level of inventory on hand Oversees daily production and billing Maintains an oversight of receiving and shipping Ensures all equipment is in working order daily Controls the security access to the DSC and ensures all repairs and supplies are safe Communicate reoccurring concerns with merchandise via the portal and the district manager Communicate concerns with store partners to the district manager Have weekly communication with your district manager to discuss weekly performance Review your AP detail report and discuss any discrepancies with your district manager Report weekly metric numbers to your district manager Create weekly Team Member schedules and publish them in a timely manner Ensure all team members follow time and attendance policy by punching in and out correctly Ensure all team members follow lunch break and rest break policies Review payroll punched hours and make corrections if necessary Make appropriate schedule changes for DSC demand needs Forecast workloads by reviewing capacity daily and update district manager if needed Ensure all custom jobs are processed correctly by utilizing our custom systems Oversee all follow-up on custom jobs Ensure all information required for custom jobs is completed before sending to CAD Review all reports daily (morning report, production report, FTR report, VOC, sales) Utilize and identify areas of improvement using your Profit and Loss report Oversee the workflow process of your DSC Adhere to all policies and procedures for shipping to stores and outside vendors Communicate with stores and outside vendors when needed Train team on use of PPE and review yearly Train team on the safety data sheets and SDS book and regulations Know Repair Support contacts at home office Complete inventory task once per month and submit to district manager Follow scrap and sludge tank policies and procedures for processing Complete all training assigned to you in a timely manner Complete all MyWork tasks daily Know how to use Smartsheet in the portal Attend and participate in Teams/Zoom meetings when scheduled Know how to use an incident report" We need to split into sentences. Let's identify: - Oversees daily operations of the Design & Service Center - Identifies supply needs and delegates orders to AC, Apprentice or Jewelers, as assigned by the manager - Organizes jobs and distributes to production jewelers daily and throughout the day - Identifies and prioritizes rush jobs and special orders - Maintains control of supply orders and keeps the right level of inventory on hand - Oversees daily production and billing - Maintains an oversight of receiving and shipping - Ensures all equipment is in working order daily - Controls the security access to the DSC and ensures all repairs and supplies are safe - Communicate reoccurring concerns with merchandise via the portal and the