Design Operations Manager

Job Summary

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science. Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

About the Role

The Design Operations Manager – Brand Experience and Activation is responsible for leading the execution and amplification of brand campaigns across all consumer touch points, ensuring creative excellence, consistency and impact throughout the consumer journey. This role reports into the Category Design Manager, ensuring that all assets are accurately adapted, flawlessly executed, and efficiently deployed across all omnichannel consumer touchpoints.

Responsibilities

• Direct creative execution agency and deliver and manage creative execution for project launch across category.
• Be the steward of brand equity and ensure each project is meeting its aligned objectives and elevating the brand expression.
• Prioritize workload based on business priority and urgency.
• Final approval on creative quality and brand consistency across touchpoints.
• Communicate and lead creative direction to agency partner.
• Review and optimize creative executions.
• Identify execution efficiencies and define standards/templates and ensure agencies adopt them.
• Maintain high standards of creative and quality control for brand and creative across touchpoints.
• Work closely with Shopper Marketing, Brand Activation, Sales, and eCommerce teams to activate and orchestrate final assets.

Requirements

• 7 + years in design operations, omnichannel asset delivery for CPG/FMCG environment.
• Proven creative background with strong production and operational excellence across all touchpoints – Retail, Digital, Video, & Social.
• BS in art or design degree required.
• Deep understanding of G2M strategy across ALL Channels: full knowledge in Customer, and Shopper and their priorities.
• Strong attention to detail.
• Knowledge of creative workflow from concept to execution and ability to leverage AI and digital tools to accelerate and drive efficiency in execution.
• Able to influence without authority.
• Able to drive great output of creative excellence.
• Strong Project and timeline management.
• Able to forecast and manage annual budget.
• Able to work on multiple projects at once.
• Able to prioritize work.
• Able to follow creative direction from Design manager and execute with excellence.

Qualifications

• Basic Qualifications:
• Proven creative background with strong production and operational excellence across all touchpoints – Retail, Digital, Video, & Social.
• BS in art or design degree required.
• Deep understanding of G2M strategy across ALL Channels: full knowledge in Customer, and Shopper and their priorities.
• Strong attention to detail.
• Knowledge of creative workflow from concept to execution and ability to leverage AI and digital tools to accelerate and drive efficiency in execution.
• Able to influence without authority.
• Able to drive great output of creative excellence.
• Strong Project and timeline management.
• Able to forecast and manage annual budget.
• Able to work on multiple projects at once.
• Able to prioritize work.
• Able to follow creative direction from Design manager and execute with excellence.

Benefits

Haleon offers a robust Total Reward package that consists of competitive pay and a comprehensive benefits program. This includes a generous 401(k) plan, tuition reimbursement and time off programs including 6 months paid parental leave. On day one, you are eligible for benefits, including our healthcare programs where the company pays for the majority of your medical coverage for you and your family. We also offer the opportunity to receive a discretionary bonus based on the achievement of key business performance and other incentive/recognition programs as part of the offering.

Pay and Schedule

The salary range for this role is $ 108,861 - 149,684 USD + bonus.

Schedule

The position is based in Warren, NJ, and follows a hybrid model, requiring an in-office presence of 3 days per week.

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong. During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

Application Instructions

Please note: Resumes, CVs, or other requests outside of accommodation support submitted to this email box will not be accepted. Note to candidates The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch. If you require a reasonable accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please contact us by sending an email to HR.AmericasSC-CS@haleon.com. Please include the following in your email: Use subject line: ‘Haleon Careers: Job Accommodation Request’ Your Name and contact information Requisition ID and Job Title you are interested in Location of Requisition (city/state or province/country) Description of specific accommodation you are requesting