Design Expert, Sales - Interior Define

Havenly / Interior Define — Seattle, WA studio. Full-time, retail hours with weekend availability.

Responsibilities

• Achieve Sales Targets: Meet and exceed monthly sales quotas by delivering exceptional customer service and expert product knowledge.
• Client Consultations: Engage clients both in-store and virtually, consulting them on furniture selections and design choices tailored to their needs.
• Lead the Sales Process: Own the entire customer journey, from initial inquiry to purchase execution, ensuring a smooth, efficient, and personalized experience.
• Drive Sales Growth: Identify and act on opportunities to enhance sales and improve the overall customer experience within the studio.
• Product Expertise: Master the details of our product offerings and design services, confidently guiding clients through their purchasing decisions.
• Spatial Planning & Design Mood Board Creation: Work with clients to complete their room design, and ensure proper size and fit of all selected furniture pieces. Experience with 2D and 3D design softwares is a plus.
• Follow-Up & Retention: Maintain proactive and timely communication with clients post-purchase to ensure their satisfaction and encourage repeat business.
• Market Engagement: Act as a brand ambassador to cultivate a strong community presence in Seattle, WA and build local customer relationships.

Requirements

• Sales Experience: 2–3 years in sales (preferably furniture or interior design) with a passion for hitting and exceeding targets.
• Interior Design Experience: Background in interior design and/or home furnishings; able to create mood boards and floor plans for clients.
• Customer-Centric: Excel at creating memorable, meaningful customer experiences that drive sales conversions.
• Team Player: Thrive in a collaborative environment, helping the team meet shared goals while driving individual sales success.
• Goal-Oriented: Proven track record of meeting or exceeding sales targets with a consultative selling approach.
• Organized & Efficient: Manage multiple clients and projects efficiently, ensuring timelines are met and expectations exceeded.
• Tech-Savvy: Proficient with Canva, interior design floor-planning software, Google Suite, and comfortable adapting to new platforms; CRM experience preferred.
• Adaptable: Flexible, solutions-focused, and able to thrive in a fast-paced, startup-like setting.
• Passionate About Design: Stay informed on the latest interior design and furniture trends with a strong eye for aesthetics.

Pay

On-target earnings of $85,000–$100,000+ per year (60/40 split between base salary and commissions based on performance).

Benefits

• Paid time off
• Health benefits (medical, dental, vision)
• 401(k)
• Company equity
• Employee discounts on furniture and design services
• Growth opportunities and professional development

Schedule & Physical Requirements

• Full-time, based in the Seattle studio with standard retail hours and weekend availability.
• Role involves standing, bending, and maneuvering in the studio to assist clients and arrange product displays.
• Ability to lift up to 50 lbs. and handle furniture items as needed.
• Applications accepted through November 30, 2026 or until the role is filled.