Design Expert, Sales - Interior Define

About the role

We are seeking a sales-driven Design Expert to play a critical role in delivering a high-end, personalized customer experience while driving sales growth at our Studio in Baltimore, MD. If you’re passionate about interior design, thrive in a fast-paced environment, and love exceeding sales goals, this opportunity is for you.

Responsibilities

• Achieve Sales Targets: Meet and exceed monthly sales quotas by delivering exceptional customer service and expert product knowledge.
• Client Consultations: Engage clients both in-store and virtually, consulting them on furniture selections and design choices tailored to their needs.
• Lead the Sales Process: Own the entire customer journey, from initial inquiry to purchase execution, ensuring a smooth, efficient, and personalized experience.
• Drive Sales Growth: Identify and act on opportunities to enhance sales and improve the overall customer experience within the studio.
• Product Expertise: Master the details of our product offerings and design services, confidently guiding clients through their purchasing decisions.
• Spatial Planning & Design Mood Board Creation: Work with clients to complete their room design, ensuring proper size and fit of all selected furniture pieces. Experience with 2D and 3D design software is a plus.
• Follow-Up & Retention: Maintain proactive and timely communication with clients post-purchase to ensure their satisfaction and encourage repeat business.
• Market Engagement: Act as a brand ambassador to cultivate a strong community presence in Baltimore, MD and build local customer relationships.

Requirements

• Sales Experience: 2-3 years of experience in sales, preferably in furniture or interior design, with a passion for hitting and exceeding targets.
• Interior Design Experience: Experience in the interior design and/or home furnishings industry. Ability to speak to and create mood boards and floor plans for clients.
• Customer-Centric: Excel in creating memorable and meaningful customer experiences that result in sales conversions.
• Team Player: Thrive in a collaborative environment, helping the team meet shared goals while also driving individual sales success.
• Goal-Oriented: Proven track record of meeting or exceeding sales targets with a consultative selling approach.
• Organized & Efficient: Manage multiple clients and projects efficiently, ensuring timelines are met and customer expectations are exceeded.
• Tech-Savvy: Proficient with tools like Canva, interior design floor planning software, and Google Suite. Comfortable adapting to new platforms in a tech-driven environment. CRM experience preferred.
• Adaptable: Flexible, solutions-focused, and able to thrive in a fast-paced, startup-like setting.
• Passionate About Design: Stay informed on the latest trends in interior design and furniture and have a strong eye for aesthetics.

Benefits

• Competitive Compensation: On target earnings of $85-100K+ per year (60/40 split between base salary and commissions based on performance).
• PTO, health benefits (medical, dental, vision), 401K, company equity, and employee discounts on furniture and design services.
• Growth Opportunities: Be part of a fast-growing company that values your professional development and offers opportunities for advancement.

Schedule

This is a full-time position based in our Baltimore Studio, including standard retail hours and weekend availability.

Additional Details

• The role includes standing, bending, and maneuvering in the studio to assist clients and arrange product displays.
• Ability to lift up to 50 lbs. and handle furniture items as needed.