Design Center Specialist

About the Role

Bring your eye for design and passion for creating exceptional customer experiences to William Ryan Homes! We are seeking an organized, creative, and customer-focused Design Center Manager/Specialist to guide homebuyers through the exciting process of selecting the finishes, colors, and design options that bring their new home to life.

Responsibilities

• Guide customers through product, finish, color, and upgrade selections.
• Schedule and conduct Design Center appointments within required timelines.
• Create a personalized experience that exceeds customer expectations.
• Accurately enter selections into Envision and the company’s ERP system.
• Maintain organized customer records, documents, and photographs.
• Manage the physical Design Center and virtual Envision platform, ensuring products, pricing, descriptions, and photos remain current.
• Collaborate with Sales, Marketing, Construction, Purchasing, and administrative teams.
• Assist with selections for model and inventory homes.
• Maintain exterior color records and community monotony requirements.
• Stay current on design trends and support the introduction of new products.

Schedule

This is a full-time, exempt position with typical hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional evenings or weekends may be required to accommodate customer appointments. Minimal travel is required.

Requirements

• At least two years of design-related experience or an associate degree in Design.
• Excellent communication, organization, and time-management skills.
• Strong attention to detail and the ability to work independently.
• Ability to read construction blueprints and specifications.
• Proficiency in Microsoft Outlook and Excel.
• Residential construction or design software experience is preferred.
• A positive, collaborative approach and passion for customer service.