Deputy Risk Manager - Hybrid.

This position is only open to Colorado state residents.

About the Department

The Department of Personnel & Administration (DPA) is the foundation for dependable state government, leading with responsiveness, integrity, and teamwork. DPA provides services to other government agencies and all Coloradans by taking bold initiative toward a government with engaged employees, innovative solutions, and constructive partnerships. DPA offers a wide range of programs and services, from custodial and maintenance to financial and human resources support, assisting other state agencies in fulfilling their missions. At DPA, there are countless opportunities to contribute to meaningful work that supports and serves the people of Colorado.

About the Role

This position acts as Deputy to the Director and oversees the self-insured liability program, including:

• Oversight of the state Insurance broker
• Negotiation of settlement of litigated liability claims and lawsuits
• Management of contracts for the overall department
• Authorization of payments for losses and services
• Management of outside counsel assignments and activities
• Monitoring of Medicare compliance and bodily injury claims’ management
• Management of collections of fees/costs owed to the State
• Provision of risk management and insurance consulting services to all members of the Risk Management Pool

Responsibilities

• Liability Litigation Program Management:
  • Functions as the staff authority to manage the statewide self-insured liability program
  • Analysis of loss exposure for each lawsuit
  • Establishment and maintenance of legal and indemnity claim reserve amounts
  • Direction of investigation and legal activities by outside legal counsel
  • Approval of settlements and activities recommended by internal (Office of the Attorney General) and external (outside counsel contracts) legal counsel
  • Authorization of payment for liability claims and for outside counsel contracts with Risk
  • Development of outside counsel performance standards, monitoring contract performance and monthly expenses
  • Representation of the state at lawsuit mediations or settlements
  • Preparation of reports for management detailing loss trends, financial impact of losses, monthly status of legal counsel activities, and evaluation of lawsuit/case costs
  • Administration of processes for reporting compliance with Medicare (MMSEA) with general oversight of liability bodily injury claims administered by the TPA
  • Oversight and management of collection processes with external collections agency for costs/fees owed to the State
  • Communication with managers in other state departments to provide loss information and claim updates as needed
  • Assistance to Director with claims’ aggregation information
  • Acts as gatekeeper for state-wide claims’ RMIS system (Origami) process changes
  • Supervision of administrative support staff for activities connected to the administration of the program
• General Risk Management and Insurance Consulting Services:
  • Management of broker and TPA contracts
  • Support for Risk pool member departments and Participating Institutes of Higher Education with individual insurance needs, including working with the contracted broker for specific policies and assisting to procure new policies to meet unique needs
  • Daily communication with officials in state departments regarding application of state laws to exposure scenarios, coverages available via state liability insurance policies, and similar issues
  • Coordination with contracted brokers, other team members, and agencies to collect data for the annual insurance renewal for all programs
  • Management of annual contract renewals for State Office of Risk Management (SORM), coordinating with State Purchasing and utilizing the CORE system to create and initiate contracts and purchase orders, and managing annual contract payments with accounting
• Unemployment Insurance Contract Management:
  • Management of the unemployment TPA contract
  • Maintenance of communications between departments and TPA regarding processes, training, and reporting mechanisms
  • Assistance to Director with state contract insurance provision review as needed

Requirements

Applicants must meet the minimum qualifications to continue in the selection process for this position. Work experience and qualifications must be specifically documented on your online application.

Qualifications

• Minimum Qualifications:
  • Experience Only: At least seven (7) years of relevant experience in risk management and/or insurance management and consulting related to the work assigned to this position
  • Education And Experience: A combination of related education and/or relevant experience in risk management and/or insurance management and consulting related to the work assigned equal to seven (7) years
• Preferred Qualifications:
  • Previous State or public entity experience in risk management or general liability insurance
  • Bachelor’s degree
  • Comprehensive knowledge and understanding of various risk management programs (e.g., worker's compensation, property, liability, auto/equipment) rules, regulations, and best practices
  • Experience and knowledge of self-insurance, risk transfer, and governmental immunity statutes
  • Extensive knowledge of commercial insurance claims and placement
  • Proven ability to manage multiple assignments, priorities, and projects in a demanding environment
  • Ability to work under tight deadlines and be adaptable to changing assignments
  • Ability to take initiative to solve problems in an innovative manner
  • Ability to negotiate mutually acceptable solutions and build consensus through communications with all stakeholders
  • Interpersonal and relationship-building skills
  • Strong time and project management skills, including prioritization and multi-tasking ability
  • Excellent reasoning, investigative, analytical, and problem-solving ability
  • Excellent facilitation, presentation, and communication skills, both written and oral
  • Strong attention to technical detail and accuracy
  • Ability to work effectively in both independent and team situations
  • Fluency in Microsoft Office Suite (Word, Excel, Access), Google Suite, and Risk Management Systems (e.g., Origami), and the ability to quickly learn other software systems

Conditions of Employment

• A pre-employment criminal background check will be conducted as part of the selection process.

Benefits

DPA provides a competitive compensation and benefits package to accompany employment opportunities. Please see the Benefits Overview video for details on the benefits offered to employees.