Deputy Program Manager

Overview

FEDITC, LLC is a fast‑growing business supporting DoD and other intelligence agencies worldwide. The company develops mission‑critical national security systems directly supporting the Warfighter, DoD Leadership, and the country. The Deputy Program Manager (DPM) will work in Springfield, VA, serving as the second senior contractor management official for NCCS 2.0 and supporting the Program Manager in directing day‑to‑day program execution across all SOW areas and Task Orders.

The DPM provides operational leadership and management oversight across the geographically distributed NCCS workforce, with emphasis on staffing, service delivery, performance management, cybersecurity operations, issue escalation, reporting, subcontractor coordination, transition, and continuity of operations. The role acts on behalf of the Program Manager as required to maintain continuity of management and provides leadership during operational incidents, workload surges, staffing changes, and other mission‑critical events. A United States citizenship and an active Top Secret/SCI DoD security clearance are required.

Responsibilities

• Assist the PM in directing overall NCCS 2.0 program and Task Order execution across all SOW areas.
• Serve as the PM’s principal deputy and provide management continuity during the PM’s absence or when simultaneous operational requirements require delegated leadership.
• Coordinate daily operations across network, cloud/platform, cybersecurity, service management, field engineering and supporting functions.
• Monitor operational staffing and ensure Tier 1/Tier 2 coverage and designated Tier 3 support align with Task Order requirements.
• Manage day‑to‑day workforce activities including staffing levels, schedules, vacancies, leave/backfill, EOD processing, clearances, suitability, certifications and personnel realignment.
• Coordinate with recruiting, security, HR, corporate operations, subcontractors and Task Order leads to maintain required staffing levels.
• Support management of the contractor’s geographically distributed workforce, including NCR, DC1 and other DHS Component locations.
• Coordinate surge staffing and short‑notice resource requirements, including fly‑away team readiness and deployment support.
• Monitor SLA/KPI performance, incident trends, service levels, staffing metrics, risks, issues and corrective actions; elevate significant concerns to the PM.
• Coordinate escalations involving Tier 1/Tier 2 operations and designated Tier 3 SMEs to ensure appropriate management attention.
• Support oversight of subcontractors and teaming partners; track their staffing, performance and contractual commitments.
• Assist with budget management, labor utilization, financial tracking, invoicing support, ROM development, ODC tracking and Task Order financial reporting.
• Prepare inputs to Monthly Progress Reports, Monthly Financial Reports, staffing reports, performance metrics and other contract deliverables.
• Maintain program risk, issue, action‑item, staffing, deliverable and performance trackers; drive corrective actions to closure.
• Support development and execution of Transition‑In, Transition‑Out, Business Continuity, Disaster Recovery, COOP, Staffing, Communications and Continuous Service Improvement plans.
• Coordinate recurring program meetings, operational reviews and customer engagements; ensure actions are documented, assigned and completed.
• Promote standardized processes, documentation, knowledge management and institutional knowledge transfer across the workforce.
• Mentor Task Order leads, operational managers and Tier 1/Tier 2 personnel; coordinate senior SME reach‑back for technically challenging requirements.
• Support implementation and continuous improvement of ITIL v4, CMMI for Services, NIST CSF and applicable DHS service‑management and cybersecurity processes.
• Maintain awareness of cybersecurity incidents, major network outages, service degradations and operational risks; coordinate management response/escalation when necessary.
• Assist the PM in maintaining positive relationships with DHS OCIO/CISOD leadership, Components, subscribers, CO/COR and technical stakeholders.
• Perform other management responsibilities delegated by the PM consistent with the NCCS 2.0 SOW and individual Task Orders.

Qualifications

• Minimum of 5 years of overall cybersecurity management experience.
• Preferred experience supporting large Federal cybersecurity/IT programs, SOC/NOC or 24×7 operations, workforce and subcontractor management, service‑level management, incident escalation, staffing and clearance coordination, financial reporting, ITIL/service management, transition, continuity operations, and geographically distributed technical teams.
• Certification: Certified Information Systems Security Professional (CISSP) preferred.
• Active Top Secret/SCI security clearance required.
• U.S. citizenship required.

Benefits

• PTO and Holiday Pay
• 401(k) with a 4% match
• Medical, Dental, and Vision Insurance
• Group Life & AD&D, Voluntary Life AD&D
• Short‑term and Long‑term Disability
• Health Savings Account (HSA)
• Flexible Spending Account (Health and Dependent)
• Critical Illness Insurance
• Accident Insurance
• Hospital Indemnity Insurance
• Employee Assistance Program (EAP)

Pay

Virginia: $155,000 USD – $195,000 USD