Deputy Program Manager
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Include a section only when posting has real specific content. We have Summary, Responsibilities, Compensation & Benefits (which includes Pay and Benefits). Also Basic Qualifications, Core Competencies, PWS Conditions, Education, Experience, Knowledge, Skills And Abilities, Work Environment, Company Information, etc. We need to decide which sections to include.
We must not repeat job title as heading. No Job ID. Remove boilerplate: legal disclaimer, EEO, etc. Also remove duplicated lines.
We need to preserve all substantive information. So we need to include content from Summary, Responsibilities, Compensation & Benefits (salary range and benefits list), Basic Qualifications, Core Competencies, PWS Conditions, Education, Experience, Knowledge, Skills And Abilities (maybe combine with Qualifications?), Work Environment, Company Information (maybe as About the company). Also maybe "About the role" could be the Summary.
We need to avoid sections with placeholder like "commensurate with experience" etc. There's a line: "The scope of the investigation will be commensurate with position requirements and applicable law." That's boilerplate; we should drop that as it's legal/compliance. Also "Benefits are subject to change and eligibility requirements apply." That's a qualifier but we can keep? It's part of Benefits section but it's a generic statement; maybe we keep it as part of Benefits paragraph.
We must not create Pay/Schedule/Benefits sections unless posting actually states them. We have Pay (salary range) and Benefits list. No Schedule mentioned. So we can have a Benefits section that includes both Pay and Benefits? The instruction says use headings like Benefits, Pay, Schedule. Could combine Pay and Benefits under "Compensation & Benefits" but they want separate headings if content exists. We have Pay (salary range) and Benefits (list). So we can create Pay
with salary range, and Benefits
with list.
We also need Responsibilities section.
Qualifications: we have Basic Qualifications, Core Competencies, PWS Conditions, Education, Experience, Knowledge, Skills And Abilities. Might combine into Requirements/Qualifications/Skills sections. The instruction gives examples: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can map:
- About the role: Summary paragraph.
- Responsibilities: list.
- Requirements: maybe Basic Qualifications? Or combine Basic Qualifications and Education, Experience, Knowledge, Skills And Abilities? Could split: Requirements (basic qualifications), Qualifications (education/experience), Skills (core competencies). But we need to avoid thin sections. Perhaps better to have:
About the role
(summary)
Responsibilities
(list)
Qualifications
(basic qualifications + education/experience/knowledge/skills)
Skills
(core competencies)
Pay
(salary range)
Benefits
(list)
Work Environment
(maybe not in list but we can include as a section if content exists; not in examples but allowed? The instruction says use those headings as examples, not exclusive. Could add Work Environment as Work Environment
if we want. But they said "Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." The e.g. suggests those are examples but not limited. Safer to stick to those examples. So we may omit Work Environment and Company Information unless we can fit them into About the role or Qualifications. Company Information could be part of About the role? Might be considered boilerplate but it's substantive about the company. Could include as a paragraph under About the role after summary. But risk of being considered boilerplate? It's not legal/EOO. It's about the company mission. I'd include it as part of About the role.
We need to preserve all substantive information. So we need to include the company info paragraph.
Let's extract content:
Summary paragraph:
"The Deputy Program Manager is a full-time onsite key leader responsible for oversight of contract operations across the NBC facilities in coordination with the Program Manager. The DPM assumes all Program Manager duties and decision authority during the PM's absence and is accountable for assigned work performed in accordance with contractual requirements, performance requirements, and customer feedback requirements."
Responsibilities list (bullet points):
- Coordinate with the Program Manager to oversee day-to-day contract operations across all NBC facilities and maintain consistent execution of contractual and performance requirements.
- Assume the Program Manager's duties and decision authority whenever the PM is absent.
- Plan and implement project activities and resources, meet deadlines, and sustain operational agility through changing priorities, workload conditions, and unexpected events.
- Establish performance standards, assign tasks to managers and staff, supervise managers and production personnel, support training and staff development, and track performance.
- Assess contract compliance, review work against organizational objectives, and formulate and implement recovery plans for work alterations, emergencies, program disruptions, production impacts, schedule changes, and unanticipated events.
- Develop complex statistical analyses, cost estimates, and analytical reports for operational and management decision-making.
- Coordinate with Government and contractor representatives, support fact-finding for special projects, respond promptly to Government inquiries, and present oral briefings to USCIS management officials.
- Prepare and revise standard operating procedures and support consistent implementation across the program.
- Identify significant issues, take corrective action on concerns raised by the Program Manager or COR, and recommend improvements to quality, cost, and process efficiency.
- Monitor customer satisfaction and support development of operating procedures, policies, training requirements, quality controls, and corrective actions.
Compensation & Benefits:
- Starting Salary Range for Deputy Program Manager: $140,000 – $170,000
- Benefits That Set Us Apart: (then list)
- Up to a 6% 401(k) company match to help you build long-term financial security
- Paid time off as part of our comprehensive benefits package, so you have the flexibility to rest, recharge, and enjoy what matters most
- Medical, dental, and vision insurance, plus prescription drug coverage
- Basic life and AD&D insurance, with supplemental life options
- Short-term and long-term disability coverage
- Paid holidays
- Employee Assistance Program (EAP)
- Flexible Spending Account (FSA) and Health Savings Account (HSA) options
- Professional development, training, and certification support
- Voluntary benefits including accident, critical illness, and identity theft protection
- Because taking care of our employees isn’t just a promise, it’s part of who we are. (maybe a sentence)
Also note: "Benefits are subject to change and eligibility requirements apply." This is a qualifier; we could include as a short paragraph after benefits list.
Basic Qualifications:
"At least 10 years of comprehensive business or operations experience, or a bachelor's degree in program management, business or public administration, technical management, information systems, finance, accounting, or a related field. Working knowledge of quality assurance principles and methodologies. If using a PMI Project Management Professional certification in place of the educational requirement, provide the PMP certification number and date, possess 10 years of comprehensive project management experience, and have at least three years of overall project management experience in a Government contracts environment. Demonstrated experience coordinating activities and resources, preparing complex analytical products, making sound decisions, communicating with senior stakeholders, and responding effectively under pressure. Active Secret security clearance and ability to satisfy all USCIS suitability and badging requirements."
Core Competencies:
"Leadership and accountability in a complex, high-volume operating environment"
PWS Conditions:
"Must be able to attend in-person meetings at the NBC within two consecutive business hours after Government notification. Must maintain qualifications and skill levels that meet or exceed the PWS throughout performance. The final solicitation and resulting contract will control if any requirement changes from the draft PWS. Must be a US Citizen. This position requires an active Secret clearance. Prolonged periods of sitting at a desk and working on a computer; may occasionally require standing or moving about the office for extended periods. Must pass pre-employment qualifications of Cherokee Federal."
Education, Experience, Knowledge, Skills And Abilities:
"At least 10 years of comprehensive business or operations experience, or a bachelor's degree in program management, business or public administration, technical management, information systems, finance, accounting, or a related field."
Work Environment:
"Work is performed primarily in a climate-controlled environment."
Company Information:
"Behind every government mission stands skilled, mission-driven talent: people whose expertise and dedication turn complex challenges into successful outcomes. CNDS, LLC, part of Cherokee Federal, the federal contracting division of Cherokee Nation Businesses, is that team. We modernize aging systems, deliver care where it’s needed most, and keep missions supplied, staffed, and moving across defense, intelligence, and civilian agencies. For more than 60 federal clients, we take on the work others won’t, and deliver where it counts. If that’s the kind of work you’re looking for, you’ve found your team. Learn more at cherokee-federal.com. #CherokeeFederal Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply."
We need to remove boilerplate: legal disclaimer, EEO, etc. Also remove duplicated lines: The Education, Experience, Knowledge, Skills And Abilities repeats the basic qualification line; we can keep one.
We need to avoid creating sections with filler like "commensurate with experience" etc. There's a line: "The scope of the investigation will be commensurate with position requirements and applicable law." That's in legal disclaimer area; we will drop that.
Now decide sections:
- About the role: Summary + Company Information? Could be two paragraphs: summary then company info. That seems okay.
- Responsibilities: list.
- Qualifications: combine Basic Qualifications and Education, Experience, Knowledge, Skills And Abilities (they are similar). Might also include PWS Conditions? Those are more about conditions; maybe include under Qualifications or separate section "Requirements". But we have limited headings. Could use "Requirements" for basic qualifications and PWS conditions, and "Qualifications" for education/experience. But we risk thin sections.
Better: Use "Qualifications" for basic qualifications (including experience/education, clearance, etc.) and "Skills" for core competencies. PWS Conditions could be included under Qualifications as additional notes.
Work Environment maybe not needed.
Let's craft:
About the role
About the role
The Deputy Program Manager is a full-time onsite key leader responsible for oversight of contract operations across the NBC facilities in coordination with the Program Manager. The DPM assumes all Program Manager duties and decision authority during the PM's absence and is accountable for assigned work performed in accordance with contractual requirements, performance requirements, and customer feedback requirements.
Behind every government mission stands skilled, mission-driven talent: people whose expertise and dedication turn complex challenges into successful outcomes. CNDS, LLC, part of Cherokee Federal, the federal contracting division of Cherokee Nation Businesses, is that team. We modernize aging systems, deliver care where it’s needed most, and keep missions supplied, staffed, and moving across defense, intelligence, and civilian agencies. For more than 60 federal clients, we take on the work others won’t, and deliver where it counts. If that’s the kind of work you’re looking for, you’ve found your team. Learn more at cherokee-federal.com. #CherokeeFederal Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply.
Responsibilities
- Coordinate with the Program