Deputy Division Director (Austin) (827065)

About the role

The Deputy Division Director oversees the Business Operations Division and its departments, including Procurement & Contract Services, Cybersecurity, Risk & Security Management, Infrastructure Services, Document Services, Training & Development, Customer Care, Conference Planning, and Human Resources. The role involves strategic planning, policy development, budget management, and process improvement.

Responsibilities

• Direct activities and/or business functions of the Business Operations Division and its departments.
• Oversee preparation of departmental budgets, assist in preparation of the divisional budget, and review and approve major expenditures.
• Ensure that requirements of funding sources are met.
• Oversee the collection, organization, analysis, and preparation of management, productivity, and financial reports.
• Identify potential areas needing improvement, and with a team, develop and implement techniques for business transformation or process improvement, performance measures and metrics, and re-evaluation strategies.
• Provide direction on development of goals, major projects, and action plans with schedules; direct evaluation activities.
• Oversee development of policies, procedures, and guidelines; monitor compliance; and engage in substantive re-evaluation and revision.
• Represent the division in internal and external meetings.
• Review results of special investigations, audits, research studies, forecasts, and modeling exercises to provide direction and guidance on taking action.
• Perform other duties as assigned.

Requirements

• Six years of full-time experience in the oversight and direction of an agency program; or in strategic planning and policy development and implementation, four years of which must have been in an administrative management or supervisory capacity.
• Relevant academic credits may be applied toward experience qualifications for this position.

Qualifications

• Experience managing a division or department with a complex organizational structure that involves functions having agency-wide implications.
• Experience in requesting and analyzing data for insight into important decision-making.
• Experience with process improvement.
• Experience with one or more of the following areas: Procurement & Contract Services, Risk & Security Management, Infrastructure Services, Document Services, Training & Development, Human Resources, Customer Care, Cybersecurity and/or Conference Planning.
• Experience with one or more of the following types of budget: a salary budget of not less than $1 million, an operational budget, and/or a capital or non-capital facilities budget.
• Ability to compose well-written documents.

Benefits

TWC offers a Family Friendly Certified Workplace, a competitive starting salary with a range of $101,860 annually ($8,488.33/month) up to $161,685.72 annually ($13,473.75/month), depending on qualifications (Salary Group B29). Additional benefits include a Defined Retirement Benefit Plan, optional 401(k) and 457 accounts, medical insurance, dental, vision, and life insurance, paid time off, and employee assistance program (EAP) services. For more details, visit https://www.ers.texas.gov/Active-Employees/Health-Benefits.