Deputy Director of Quality Assurance and Quality Control

Job Duties & Responsibilities

• Aid in the development, implementation, and maintenance of a Quality Management Plan for HART, including methods to investigate, monitor, regulate, and enforce quality standards.
• Coordinate functions and operations across departments through the development and clear definition of quality assurance procedures.
• Ensure HART’s compliance with applicable laws, regulations, rules, and generally accepted industry practices.
• Oversee planning, analysis, inspection, design, testing, and/or integration of products and/or components to ensure compliance with HART’s quality assurance program.
• Contribute to the development of contractor and quality specifications for design, procurement, and construction contracts.
• Oversee internal and external audit, surveillance, and monitoring programs, ensuring compliance with HART's requirements; hold delegated responsibility for ensuring that internal and external audits are scheduled, performed, and followed up.
• Review HART’s activities, including contract work performed; help identify and evaluate quality issues or work deficiencies, and initiate, recommend, or implement solutions and procedural changes as needed.
• Guide and direct other quality assurance functions, including the conduct of quality engineering reviews of design plans, specifications, procedures, contracts, and request for proposals, for completeness and quality requirements.
• Foster and maintain effective liaison relationships with other governmental organization segments/agencies, private groups or individuals; meet with the Federal Transit Administration's Project Management Oversight Committee to discuss Quality Assurance/Quality Control (QA/QC) issues, as delegated by the DQA.
• Prepare and deliver QA/QC reports on quality metrics, including corrective and preventive actions, status, internal audit results, and lessons learned.
• Lead the development and implementation of an effective training program, on QA/QC requirements, for staff and contractors.
• Perform other duties as required and or assigned by the DQA, ED CEO, and COO.

Minimum Requirements

• A combination of education and experience substantially equivalent to graduation from an accredited college or university with major work in quality management, business administration, engineering, or a related field and five years of progressive experience in quality assurance, quality control, or related administrative or analytical field.
• Experience must include active involvement in developing, implementing, improving QA/QC processes or programs, with demonstrated ability to analyze operations and develop effective solutions.
• A minimum of two years experience in a governmental agency or regulated industry, including experience supervising or managing QA/QC activities or teams.

Benefits

• Medical, prescription drug, vision, dental, and life insurance plans
• Generous vacation and sick leave, earning up to 21 days per year
• 13 paid holidays annually (14 days during election year)
• Retail retirement plan contributions through the Employees' Retirement System (ERS)
• Deferred compensation options to invest pre-tax income for retirement
• Flexible spending accounts for health and dependent care expenses
• Pre-tax transportation benefits, including TheBus and vanpool options
• Access to confidential counseling services through the Employee Assistance Program (EAP)
• Additional perks include training opportunities and employer-funded Holo Card for eligible employees to use on public transit
• Eligibility for Public Service Loan Forgiveness (PSLF) program, supporting employees dedicated to public service

Work Schedule and Location

• Schedule: Monday - Friday, 8-hour shift.
• Location: The work for this position is conducted on-site at the HART offices located in Honolulu, Hawaii 96813. Telecommuting is not currently available for this role.
• Relocation: HART does not cover relocation costs. Candidates must be able to reliably commute or relocate to Honolulu by the first day of employment.