Deputy Director of Change Management (Austin)

About the role

The Deputy Director of Change Management (Director III) position is located at 1117 Trinity St, Austin, TX, within the Director of VR Division at the Texas Workforce Commission. This position is open until July 15, 2026.

Responsibilities

• Develop and implement comprehensive change management strategies that align with organizational goals and improve service delivery outcomes.
• Lead implementation of agency and division-wide initiatives, ensuring alignment, consistency, and measurable adoption across the division.
• Establish project governance structures, timelines, and accountability measures to support successful execution of strategic initiatives.
• Direct and evaluate program activities and business functions related to change management and transformation efforts.
• Develop and maintain feedback mechanisms (e.g., communities of practice, listening sessions, stakeholder engagement processes) to inform continuous improvement and strengthen the connection between state and field operations.
• Partner with leadership to translate strategy into operational practice and sustain long-term change.
• Develop policies, procedures, and standardized practices to support consistency and efficiency across the division.
• Oversee and/or prepare budgets related to change initiatives, ensuring appropriate use of resources and compliance with funding requirements.
• Represent the agency at business meetings, legislative sessions, conferences, and stakeholder engagements to communicate and advance strategic initiatives.
• Supervise staff, including assigning work, evaluating performance, and supporting professional development.

Requirements

• Six years of full-time experience in program oversight, strategic planning, organizational change, or policy development and implementation.
• Three years of this experience must have been in an administrative management or supervisory capacity.
• Graduation from an accredited four-year college or university.
• Relevant education or advanced degrees may be substituted for experience as appropriate.

Qualifications

• Demonstrated experience leading large-scale organizational change initiatives across multiple regions or programs.
• Experience implementing management frameworks (e.g., Prosci ADKAR®, Kotter’s 8-Step Process, Lean, or similar methodologies).
• Strong project management experience, including oversight of multiple concurrent initiatives with defined timelines, deliverables, and outcomes.
• Experience developing feedback loops and engagement strategies to incorporate field or stakeholder input into program design and implementation.
• Certification in change management or project management (e.g., CCMP, PMP, Lean) preferred.
• Knowledge of principles and practices of public administration, change management methodologies, and federal and state laws applicable to state VR programs.
• Ability to engage, influence, and communicate effectively with stakeholders at all levels, and translate strategic priorities into operational implementation.

Skills

• Leadership in organizational change and transformation.
• Strategic planning and implementation.
• Project management and oversight.
• Stakeholder engagement and feedback loop development.
• Public administration and policy development.
• Effective communication and influence.

Benefits

• A Family Friendly Certified Workplace.
• Competitive salary: $12,500.00/month.
• Defined Retirement Benefit Plan.
• Optional 401(k) and 457 accounts.
• Medical Insurance.
• Paid time off, including time for vacation, sick and family care leave.
• Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits.

Pay

• $12,500.00/month.

Schedule

• Not specified.