Deputy Chief of Staff, Operations Officer V (NCS) - Office of the Comptroller

About the role

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or are interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team!

This position is classified as an Operations Officer V and includes the responsibilities, typical work and other duties that may be assigned to someone working in this classification, in addition to the specific functional duties and expectations set forth by the Office of the Comptroller, his Executive Leadership Team, and specifically the office of the Comptrollers Chief of Staff. Inform decision making. Supports the Chief of Staff as a strategic thought partner and implementation collaborator ensuring vital projects and initiatives move forward at the desired pace, defining intended operational outcomes, milestone schedules and organizing cross‑operational teams. Maintains professional knowledge through subject research, attending seminars, conferences, reviewing professional publications and participating in professional organizations. Supports development and maintenance of Standard Operating Procedures (SOPs) for the Executive Office and operational teams reporting to the Chief of Staff. Serves as the point of contact for staff in the Chief of Staff’s absence.

Responsibilities

• Receives dictation of letters and reports and transcribes material
• Produces typed copy from written communication and similar materials from rough written copy; proofreads typed copy; corrects spelling, grammar, and punctuation
• Maintains filing system by taking file folders, categorizing materials according to established system, and searching files for materials needed
• Supports the Chief of Staff in overseeing and monitoring the day‑to‑day operations of the Office and works with management throughout the Comptroller’s departments to support long‑range people strategies, business goals, objectives and initiatives
• Supports the Chief of Staff in direct oversight of Comptroller operations and services including Board of Estimates Operations and Content Review, Real Estate services, Contract Compliance and Review, external communications, policy development, legislative affairs, community engagement, information technology management and related supportive office administration functions
• Supports external serving operations that interact broadly across more than 50 City agencies and with external community sectors including community associations, business and nonprofit sectors
• Reviews, interprets and recommends