Deputy Building Official
City of Redwood City · Redwood City, CA · 3 days ago
On-siteCustomer ServiceFull-time
Apply to join the Redwood City team as a DEPUTY BUILDING OFFICIAL We offer a wide range of meaningful career opportunities with potential for growth, training and development, competitive salaries, flexible work schedules, paid time off, and robust benefits. The Redwood City team is guided by core values of excellence, integrity, service, collaboration, inclusion, and innovation. Inherent in these values is a great organizational culture based on trust, strong and supportive leadership, respect, risk-taking, empowerment, and effective communication.The community is known for its inclusivity, strong engaged neighborhoods, and civic pride. The City works diligently to maintain positive and productive relationships with community partners, together providing outstanding services, programs and opportunities for residents and businesses. This mix of tradition and progress, community, and diversity, makes Redwood City an extraordinary place to work and call home. If you’re looking to grow your career as a part of a hard-working and fun Community Development Department team that fosters innovation, creativity, and collaboration, we hope you’ll apply. ABOUT THE POSITION: The City of Redwood City is pleased to announce a newly created Deputy Building Official position, dedicated to front counter operations within the Building division. The successful candidate will serve as the primary point of contact for residents and contractors providing accurate, accessible guidance on building code requirements and application procedures at the counter, while supervising and supporting the front counter team to ensure consistent, high-quality customer service. This position reports directly to the Community Development Services Manager/Chief Building Official and assists in the administration and leadership of the Building Division's daily operations; supporting the safety and compliance of construction activities throughout the city. The role advances the Community Development department's mission through a commitment to customer focus, service excellence, problem solving, community interests and continuous improvement. Primary organizational responsibilities include ensuring efficient service delivery and exceptional customer service and working collaboratively with staff, consultants, other departments and members of the public. IDEAL CANDIDATE:The ideal candidate will embrace the City’s emphasis on excellent customer service and have demonstrated experience and skills in the following areas:Direct supervisory experience over inspection, plan check, or permit center staff.Strong working knowledge of California Building Code, Residential Code, Green Building Standards, Energy Code, International Property Maintenance Code (IPMC) and related local/state regulations.Experience managing complex or high-volume permit/inspection workloads.Sound judgment in addressing staffing gaps and operational bottlenecks under pressure.Experience working with and managing consultants and development team.Track record of staff coaching, performance management, and professional development.Excellent organizational and time management skills and experience managing and meeting multiple, overlapping project timelines and deadlines.Excellent writing and presentation skills and experience communicating complex planning concepts to diverse audiences. Additionally, the ideal candidate will be someone who:Is self-directed, accountable, and comfortable making final determination under time pressure and public scrutiny.Is a passionate leader with strong interpersonal skills who can effectively supervise, coach, and support inspection and plan check staff.Communicate clearly and diplomatically with contractors, developers, architects, and the public.Maintains composure and professionalism when handling appeals, complaints, or conflicting stakeholder interests.