Deputy Assistant Chief Human Resources Officer for Benefits & Onboarding

About the role

The Deputy ACHRO for Benefits & Onboarding will oversee critical functions related to leave of absence management, benefits administration, and onboarding/offboarding processes. This position plays a central role in ensuring compliance with policies and regulations while supporting consistent and high quality HR service delivery throughout the employee lifecycle.

Responsibilities

• Delivers clear, accessible communication about benefit programs to employees and managers and ensures that any benefit changes are communicated in a timely and appropriate manner;
• Performs as project manager for major initiatives for benefit programs;
• Analyze quantitative and qualitative data to identify trends, patterns, and actionable insights;
• Maintain, update, and enhance HR resource materials, including handbooks, policies, procedures, FAQs, and online content;
• Create and manage training programs on benefits, in collaboration with the Court ED Department;
• Establishes and maintains effective working relationships with benefit providers;
• Develop Requests for Proposals (RFPs) as necessary and establishes criteria and evaluations for the selection of benefits vendors;
• Supervise or conduct inquiries involving individual or group complex benefits issues or concerns;
• Assists in managing and ensuring Family Medical Leave Act (FMLA) requests, Paid Family & Medical Leave (PFML) leaves, and Workers' Compensation (WC) claims are monitored;
• Ensures compliance with Federal and State laws, Trial Court policies, rules and regulations as well as collective bargaining agreements.

Requirements

• Delivers clear, accessible communication about benefit programs to employees and managers and ensures that any benefit changes are communicated in a timely and appropriate manner;
• Performs as project manager for major initiatives for benefit programs;
• Analyze quantitative and qualitative data to identify trends, patterns, and actionable insights;
• Maintain, update, and enhance HR resource materials, including handbooks, policies, procedures, FAQs, and online content;
• Create and manage training programs on benefits, in collaboration with the Court ED Department;
• Establishes and maintains effective working relationships with benefit providers;
• Develop Requests for Proposals (RFPs) as necessary and establishes criteria and evaluations for the selection of benefits vendors;
• Supervise or conduct inquiries involving individual or group complex benefits issues or concerns;
• Assists in managing and ensuring Family Medical Leave Act (FMLA) requests, Paid Family & Medical Leave (PFML) leaves, and Workers' Compensation (WC) claims are monitored;
• Ensures compliance with Federal and State laws, Trial Court policies, rules and regulations as well as collective bargaining agreements.

Qualifications

• A Bachelor’s degree from an accredited educational institution recognized by the U.S. Department of Education or the Council for Higher Education Accreditation is required;
• Six (6) years of work experience across multiple facets of Human Resources, such as: leave administration, benefit administration, new hire onboarding, employee offboarding, policy administration, payroll, reasonable accommodation, employee relations;
• Equivalent combinations of education and experience will be considered for meeting the minimum requirements.

Skills

• Strong interpersonal communication skills, including writing ability commensurate with the senior manager team level and the ability to work professionally with persons at all levels, including judges, and to maintain effective working relationships;
• Demonstrated ability to perform human resources related activities of the most complex and non-routine nature, including providing feasible innovative solutions;
• Ability to develop and comfortably and effectively present at training seminars and public speaking engagements as necessary;
• Ability to adapt quickly to changing circumstances and develop workarounds for issues that require a timely resolution;
• Skilled in utilizing personal computers, HR technology platforms, and business software to support daily operations;
• Knowledge of current trends and developments in human resources;
• Knowledge of Federal and State labor and employment laws and regulations;
• Ability to supervise and evaluate a professional and diverse staff;
• Ability to multi-task and manage a variety of assignments at once;
• Ability to travel within the Commonwealth as necessary related to training, conferences, work events, and project management/rollout- initiatives.

Benefits

The Deputy ACHRO for Benefits & Onboarding will play a significant role in expanding and administering comprehensive Wellness supports, including partnering with Optum, Employee Assistance Program, and Mass4YOU for a variety of supports including critical incident response.

Pay

This position is designated as a Management. Starting Salary will be based on a review of qualifications and experience. Salary Range: SM1 Entry Level Pay $111,214.74 to Pay Range Maximum $164,015.80

Schedule

Not specified