Depot Technician I

This job opening is not eligible for immigration/work visa sponsorship now or in the future.

About the role

Toshiba Global Commerce Solutions is seeking Depot Technicians who will be responsible for performing bench repairs on Toshiba point of sale equipment, as well as equipment from other manufacturers. This includes (but is not limited to) printers, displays, system units, and individual components. This Toshiba facility performs repairs on customer-owned equipment in a fast-paced environment requiring the highest possible levels of quality and consistency. Additionally, this role may be required to train new staff, perform system-based administrative duties, and perform basic work area maintenance including restocking of inventory items, cleaning, material removal, etc.

Responsibilities

• Diagnose and repair point of sale computer equipment
• Use host-based systems to report work performed and parts used
• Perform high quality work and maintain accurate records
• Train new employees on repair and system-based tasks
• Demonstrate teamwork within the Repair Center
• Learn and observe all safety procedures
• Perform pick/pack/ship of components
• Maintain a clean and orderly work area

Requirements

• Minimum 1 year experience in electronics repair or assembly
• General ability to follow and perform testing scripts
• Ability to accurately record/document process activity, receipts, parts usage, status, shipping info, etc.
• Relatively good knowledge of hand tools and the ability to perform repairs on small product components
• General computer skills
• Strong organizational and process-driven skills
• Ability to work in a team environment
• Ability to perform accurately with high quality results
• Ability for high output and quality performance

Preferred Skills

• Experience working in a computer hardware repair environment

Physical Demands

• Lifting up to 50 lbs without assistance
• Standing/Walking activities are encountered during 90% of the normal work day
• Stooping/Bending/Squatting activities are encountered on a frequent basis
• Reaching activities are conducted on a frequent and repetitive basis throughout the work day
• An individual may be required to perform twisting activities, dependent on the type of position needed while performing job duties

Schedule

This is a full-time position. Hours can fall between 7am and 7pm, with typical shifts being either 7am-4pm or 10am-7pm. Rotational Saturdays are required. Overtime may be required when appropriate for business needs.

About the Company

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Examples of our in-store solutions and customer base include Lowe’s Foods, Kroger, Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ’s, and Costco. We are the world's installed market share leader in retail solutions. The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let’s get together to drive the new economy.

Benefits

• Group health coverage (medical, dental, & vision)
• Employee Assistance Programs
• Pre-tax spending accounts
• 401(k) plan (with company match)
• Company-provided life insurance
• Pet Insurance
• Employee discounts
• Generous paid holiday schedule, paid vacation & sick/personal days