Deposit Services Specialist III

About the role

The Deposit Services Specialist III works independently to perform day-to-day activities as well as handling the more complex activities and functions. This position plays a key role as a subject matter expert supporting the team and other business lines.

Responsibilities

• Handle routine and more complex activities and functions, exceptions, and escalated situations
• Processes financial transactions including non-post, overdrafts, account adjustments, and returned deposited items
• Performs research and processes related to check affidavits
• Processes requests including statement research, tax form reprints received by internal and external parties
• Reviews reports and processes necessary maintenance for Bank functions as necessary within Deposit Operations
• Develops and provides functional expertise and advises on processes and controls
• Communicates business, functional and data requirements related to processes
• Serves as a subject matter expert between business units and inter-departmental or vendor personnel to resolve issues
• Trains other team specialists on existing or new functionalities
• Advise on potential operational impact related to new projects and system releases
• Affords review and advice on operational process flows, procedures and other training materials as well as keeping documentation up to date
• Affords assistance in gathering evidence for audit and exam requirements
• Affords assistance in issue management – issue identification, impact assessment, remediation efforts, and subsequent root cause analysis
• Aware of regulatory requirements related to team processes and functions; assists in control updates to maintain compliance
• Serves as a liaison to other teams within the department as well as other business lines based on functional knowledge

Requirements

• Five or more years’ experience in Bank Deposit Operations
• High School diploma or equivalent
• Bachelor’s Degree preferred

Qualifications

• Strong problem solving and conflict management skills
• Strong writing and presentation skills
• Proven ability to orient, mentor and train others and interact with all levels of management
• Detail oriented with strong planning skills and consistent follow through
• Able to successfully balance conflicting priorities
• Advanced knowledge of Microsoft Office, including proficiency in data manipulation (Excel, Access, etc.)
• Highly self-motivated and directed, as well as a team contributor

Skills & Knowledge

• Advanced knowledge of Microsoft Office, including proficiency in data manipulation (Excel, Access, etc.)
• Highly self-motivated and directed, as well as a team contributor

Benefits

Beacon Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Pay

Actual compensation within the pay range will be determined based on factors including, but not limited to, skills, prior relevant experience, and specific work location.

Schedule

N/A