Deposit Operations Supervisor

We are seeking an experienced and detail-oriented professional to oversee daily deposit operations and provide operational support to retail banking teams across the organization.

About the role

This role is responsible for supervising deposit operations activities, supporting system and process improvements, ensuring regulatory compliance, and developing team members to deliver efficient and accurate banking services.

At Security First Bank and Security First Insurance, we've been helping individuals, families, businesses, and agricultural operations succeed since 1898. As a locally owned financial services organization, we're committed to building lasting relationships, serving our communities, and investing in our employees. When you join our team, you’ll become part of an organization that values integrity, teamwork, professional growth, and making a positive impact every day.

Responsibilities

• Lead and support daily Deposit Operations functions, workflows, and team activities.
• Provide operational support to retail branches, including deposit products, new accounts, account maintenance, and customer records.
• Oversee IRA, HSA, teller capture, Interactive Teller Machine (ITM), and related deposit services.
• Monitor balancing activities, resolve operational issues, review documentation, and ensure compliance with bank policies and regulations.
• Develop and implement procedures, training materials, and process improvements to enhance operational efficiency.
• Support BSA/AML compliance efforts, assist with Video Teller operations as needed, and perform additional duties as assigned.

Requirements

• Bachelor's degree in Business, Accounting, Information Technology, or a related field preferred.
• Minimum of three years of experience in Deposit Operations, Retail Banking, or a related area preferred.
• Strong knowledge of deposit products, banking operations, and regulatory requirements.
• Demonstrated leadership, organizational, and project management skills.
• Excellent communication, problem-solving, and interpersonal abilities.
• Ability to maintain confidentiality and work independently in a fast-paced environment.

Benefits

• Competitive Pay
• Medical, Dental & Vision Insurance
• 401(k) with Company Match
• Paid Time Off & Paid Holidays
• Employee Assistance Program (EAP)
• Life & Disability Insurance
• Professional Development & Career Growth Opportunities