Deposit Operations Specialist

About the role

Within Deposit Operations, responsible for a variety of regular and recurring deposit operational and electronic banking functions to support the overall bank deposit operations. Completes more complex account maintenance, such as vesting changes. Researches and completes Service Cloud cases within their rotational unit; follows up with customers with resolution as needed. Researches and analyzes clients' bank accounts to detect and prevent possible fraudulent and illegal activities and transactions. Prepares and maintains appropriate reports of fraudulent and illegal activities and transactions for clients' bank accounts. Completes daily tasks such as wire processing, stop payments, exception processing, mobile deposit review, etc.

Responsibilities

• Completes more complex account maintenance, such as vesting changes.
• Researches and completes Service Cloud cases within their rotational unit; follows up with customers with resolution as needed.
• Researches and analyzes clients' bank accounts to detect and prevent possible fraudulent and illegal activities and transactions.
• Prepares and maintains appropriate reports of fraudulent and illegal activities and transactions for clients' bank accounts.
• Completes daily tasks such as wire processing, stop payments, exception processing, mobile deposit review, etc.

Requirements

Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education.

Qualifications

• Eligible for an Annual Discretionary Cash Bonus Target: 10%
• Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 10%

Skills

• Strong analytical and problem-solving skills.
• Excellent communication and customer service skills.
• Proficiency in Microsoft Office Suite.
• Ability to work independently and as part of a team.

Benefits

• Medical, Dental, Vision, and Life Insurance
• Paid Sick Leave, 3 weeks’ Vacation, and Holidays (about 11 a year)
• HSA or FSA account and other voluntary benefits
• 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan
• Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading

Pay

Axos Bank Target Range: $18.00/Hr. - $27/Hr. Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education.

Schedule

Not specified

Job Functions and Work Environment

• Sit for extended periods of time.
• Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.

EEO Statement

Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws.

E-Verify and Right to Work Notices

Axos participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States. The E-Verify program is an internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. IER Right to Work Poster (English/Spanish) E-Verify Participation Poster (English/Spanish)