Deposit Operations Exception Review Specialist

Review new deposit accounts and account changes for accuracy, completeness, and compliance with bank policies, procedures, and regulations. Verify required documentation, identify exceptions, document corrections required, and perform imaging quality control. Communicate with internal teams by providing clear written documentation for exceptions noted.

Responsibilities

• Review daily new deposit account products or account changes for accuracy, completeness, and compliance with internal policies and applicable regulations.
• Verify required forms, signatures, identification, ownership records, and supporting documents for consumer and business deposit accounts.
• Identify missing, inconsistent, or inaccurate information and document exception items.
• Perform quality control reviews on Personal Banker corrections to exception items and document imaging or indexing activities.
• Communicate professionally with internal teams regarding exceptions, documentation standards, and required follow-up actions.
• Participate in cross-training and provide backup support for other deposit operations functions as needed.
• Perform other duties as assigned.

Requirements

• Two years of banking or finance experience preferred.
• Valid driver’s license.
• Satisfactory credit and criminal background check.

Skills

• Hard Skills:
  • Proficient in basic computer operations.
  • Proficient in Microsoft Office Word and Excel.
  • Able to type efficiently.
• Soft Skills:
  • Good verbal and written communication skills.
  • Attention to detail.
  • Organization skills.
  • Can-do attitude.
  • Problem-solving skills.
  • Decision-making skills.
  • Sense of urgency.
  • Strong work ethic.

Physical Demands

• Regularly required to talk and hear.
• Requires sitting for extended periods with some walking, bending, kneeling, stooping, crouching, crawling, and climbing.
• Occasional light lifting not over 25 lbs.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.