Deposit Operations Assistant

About the role

Deposit Operations Assistant National Bank is seeking a positive, team-oriented candidate to provide exceptional customer service to our bank customers. The successful candidate will develop working knowledge of the operations department and emphasize daily operational duties while providing excellent customer service.

Responsibilities

• Assist branch staff with questions regarding account documentation
• Ensure all customer documents are accurate and maintained properly
• Maintain knowledge of banking compliance and regulatory requirements; perform duties with strict adherence to all bank policies
• Answer phones
• Perform daily clerical duties including mailing letters, notices, and checks
• Other duties as assigned

Requirements

• Knowledge of and ability to work with computers, Microsoft Office, and SharePoint
• Organizational skills and good telephone etiquette
• Excellent written and verbal communication skills
• Ability to prioritize duties and work independently or as part of a team
• Ability to concentrate and focus on a computer screen for extended periods

Schedule

Monday–Friday, full-time

Benefits

• Health insurance
• Dental insurance
• Life insurance
• Long-term disability insurance
• Retirement plans