Deployment Lead
About Treeswift
Treeswift empowers energy companies to modernize their field work to meet the challenges of growing threats, rising costs, and expanding demands. We deploy sensors into field operations to collect LiDAR and imagery data, which we process through AI models to provide actionable analytics. Our technology has helped utilities reduce risks, manage projects more efficiently, and respond faster to emergencies.
We started working with utilities in June 2024 and now serve three of the five largest utilities in the US. Our team includes experts from robotics and enterprise software development, and we have received funding from leading investors. Treeswift is headquartered in lower Manhattan and has offices in Philadelphia and the Bay Area.
About The Role
This role combines customer success and product development. You will lead deployment and expansion at our most critical customers, providing training, defining project requirements, tracking deliveries, and presenting findings to executives. You will also grow our impact and footprint by identifying expansion opportunities and aligning our work with customer needs. You will scope and develop product features in collaboration with engineering and product teams, ensuring that our work reflects customer feedback and identifies areas for improvement.
You will be the closest to the customer, making you a key player in our product development. Your responsibilities will range from small feature improvements to entirely new use cases, requiring a deep understanding of our customers and collaboration with the team to implement solutions.
Experience / Skills
- 4+ years of professional experience
- Demonstrated comfort with ambiguity and excitement to work in an early-stage environment
- Excellent communicator across a wide breadth of stakeholders
- Experience in a highly technical environment, such as software development, robotics, engineering, or finance
- Nice-to-have: Prior experience at a SaaS software company, prior experience working with utilities, energy sector, or other sectors with large field work components