Deployment/Hardware Engineer - Skillbridge Fellowship
D2 Consulting · Fort Belvoir, VA · 2 mo ago
On-siteEngineeringInternship
System Administration
- Manage the functionality and efficiency of a group of computers running on one or more operating systems
- Help maintain the integrity and security of servers and systems
- Maintain system documentation
- Interact with users and evaluate vendor products
- Cookware hardware and software installation and provide backup recovery
- Monitor policies and standards for allocation related to the use of computing resources
- Participate in systems testing and document results
- Provide advice and training to end-users
- Maintain current knowledge of relevant technologies as assigned
- Monitor IMS and reporting incidents with directives
- Monitor Ams/DMs to determine possible impacts to operations of services
- Monitor and clean-up orphaned tickets
- Monitor and enforce compliance of Incident Management Policy
- Maintain Incident Management policy
- Work to improve situational awareness
- Monitor and facilitate resolution of tickets older than 30 days
- Monitor and facilitate tasks for the Problem Management team
- Control, disseminate, and monitor ticket queues
- Draft Service Maintenance/Outage/Restoral Announcements
- Facilitate the creation and submission of after-action reports for major incidents and outages when applicable
- Communicate and coordinate with Incident Managers and/or representatives from other contracts when necessary
- Exercise independent judgement and decision making
- Participates in special projects as required
Property/Asset Management
- Develop and implement system improvements, processes and procedures, and training necessary to manage and protect government and corporate property investments
- Supervise assigned staff
- Ensure timely receipt, acquisition, identification, documentation, maintenance, inventory, movement, and storage of property
- Ensure proper disposition of obsolete and excess assets
- Participate in the taking of physical inventories, and provide a quarterly inventory report
- Ensure that periodic reviews are completed to verify that appropriate custodial organizations properly maintain and use property, and that records are properly maintained
Testing
- Support software testing, QA, and CM activities
- Review and evaluate software products and systems to ensure adherence to company and customer quality standards
- Develop software/systems testing procedures and conduct tests
- Work with software developers and engineers to understand requirements, identify test scope and acceptance criteria for release components
- Follow QA release checklist
- Provide QA input to improve installation guides and general deployment documentation
- Develop and update technical documentation such as test reports
- As needed, provide other QA related and Configuration Management (CM) support
Qualifications
- Active TS/SCI w/CI Poly
- Experience supporting information systems operations
- Excellent communication skills, both verbal and written
- Strong analytical skills