Deployment Engineer

Responsibilities

• Lead, manage, and mentor a team of contractors, providing guidance, support, and clear expectations to ensure tasks are completed with right lead time and quality.
• Monitor contractor performance, productivity, and quality of work, identifying and addressing any issues that arise.
• Conduct onsite implementation project planning including scope of work, budget, schedule, and subcontracting services and merge with the master project plan.
• Manage implementation plan by closely communicating with internal and external stakeholders, especially with supply chain on delivery schedules.
• Conduct thorough hardware inspections, quality control checks, and pre-deployment testing to identify and resolve any potential issues.
• Prepare hardware environment for SIT, UAT and Performance Testing and participate in testing.
• Diagnose and resolve hardware-related problems, both remotely and on-site, to minimize downtime and ensure optimal robot performance.
• Document all hardware-related issues, solutions, and best practices in a clear and organized manner.
• Stay up-to-date with the latest advancements in autonomous robotics hardware and contribute insights to enhance the company's competitive edge.
• Able to quickly learn new products.
• Develop and provide trainings to customers, team members and service partners.

Requirements

• Ability to manage site implementation across teams including client's operations & IT teams and various site contractors.
• Experience of warehouse automation/manufacturing automation/electrical and mechanical installation.
• Exceptional oral and written communication skills.
• Ability to learn quickly and adapt in new complex issues and learn new technology on the go.
• Possess a positive can-do attitude, enthusiastic about learning and problem-solving.
• Proficiency in online collaboration tools, MS office suites.
• Ability to travel up to 80% +

Preferred

• Bachelor’s degree in electrical engineering, mechanical Engineering, or 3-5 years of equivalent industry experience.
• PLC programming (preferably with Allen Bradley and Siemens PLCs) and HMI programming.
• Experience with Robotic Systems.
• Bilingual (English and Mandarin).