Deployed Support Specialist

About the role

Zachary Piper Solutions is seeking a Deployed Support Specialist to support a Navy mission through 100% onsite presence in Washington, DC or Norfolk, VA. The Deployed Support Specialist will provide advanced network engineering, system configuration, deployment planning support, and hands-on troubleshooting for mission-critical communications systems supporting Navy deployed units.

Responsibilities

• Provide network technical advice and assistance during planning phases of deployments/exercises
• Deliver rapid, expert troubleshooting and coordination of solutions during live execution phases
• Support and administer enterprise network components, including:
  • Routers & switches
  • Firewalls
  • Intrusion Detection/Prevention Systems (IDS/IPS)
  • DNS, Active Directory (AD), and Exchange
• Perform system configuration, installation, maintenance, and troubleshooting for deployed USMC units
• Assist in developing and delivering Information Assurance (IA) training for deploying units
• Provide direct support to the D-30 deployment readiness process
• Identify required hardware (HW) and software (SW) for each mission and coordinate procurement and transport
• Coordinate foreign country clearance requests, obtain visas, and ensure readiness for OCONUS travel
• Document deployment outcomes using government-provided templates and conduct post-deployment reviews
• Manage the return, restock, and accountability of unused/reusable equipment
• Support import/export requirements and obtain necessary permits for mission systems
• Collaborate with regional leads across 14 regions consisting of network engineering and operations personnel
• Engage regularly with traveling field/base network engineers supporting military network environments

Qualifications

• High School Diploma or GED
• 4+ years of experience providing deployed technical support or field network operations
• Experience with Cisco routing and switching, including Layer 2/3 technologies
• Ability to troubleshoot and configure enterprise systems including OSPF, EIGRP, and BGP routing protocols
• Knowledge of TCP/UDP networking fundamentals
• Experience supporting technical or highly regulated environments, preferably military networks
• Willingness to travel, including OCONUS
• Must possess:
  • CompTIA Security+ CE (IAT Level II)
  • OEM network support certification, such as Cisco CCNA (preferred)
• Experience with Cisco-based environments, routing, switching, and deployed communications support
• Active Secret Clearance

Compensation

Salary: $60,000 - $65,000 depending on experience

Benefits

• Medical, Dental, Vision
• 401k Plan
• Holidays
• PTO
• Sick leave as required by law